Summary: I have no complaint with the transaction – it was quick and I received my item far sooner than advertised. Five stars for that. The problem is that the laptop I received does not work properly. It goes sluggish, the screen blacks out, and apps quit unexpectedly – all for no apparent reason.
Dell Latitude E6410 Core i5 2.4GHz 4GB 250GB Webcam 14.1-inch Display Windows 7 Pro 64-bit Notebook PC (Refurbished)
21 February 2015
Summary: Ordered this item after seeing good reviews and because I wanted a LED-screen laptop, which the newest models don't have any more. The product arrived very quick, within a few days after ordering. But it had many small scratches and dents that made me think someone definitely used this for a WHILE. And when I plug in my headphones I can hear very loud static over whatever I am trying to listen to.
Summary: While the product was delivered promptly and the hard drive included the Windows 7 OS, the keyboard and speaker grill had a white granular substance - composition unknown! However, the real problem has occurred as I use the keyboard. There is a distinct clicking sound that is not common on previous Dell Notebook keyboards I have used. The keys will also stick in the down position of the humidity is high.
Summary: The product was not customized, rather it was a manufacturer refurbished. Yes it was clean on the outside, but it cost me a lot to clean it up from the inside. It is not all that fast but that's okay for me.
Paid for 2 laptops with 4GB RAM each.But I got only 2 GB RAM on each m/c. Upon escalation, DataSales shipped remaining 4GB RAM
20 June 2013
Summary: 1) 2 LAPTOPS PURCHASED WITH 4 GB RAM, BUT ONLY 2GB RAM DELIVERED ON EACH LAPTOP. Upon escalations, received the missing 4GB RAM after 8 days. 2) ONE LAPTOP HAD BOTTOM COVER OPEN - I CLEARLY CAN SEE INTERNAL PARTS .. PHOTOS ALSO SENT TO SUPPLIER DATA SALES -- But the Vendor DataSales response is: Fix-it-yourself.