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Dell Latitude E5420
6.4 out of 10

Dell Latitude E5420

Go-anywhere productivity and durability When you need to take Read more

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Reviews and Problems with Dell Latitude E5420

Showing 1-3 of 3
Overall 6
6.0

Good Value as long as you don't need to contact support

Anonymous, Newegg
2 weeks ago
  • Summary: Had I known beforehand that the only way to get a hold of Joy support was to use the web form then I would be leaving a 4 egg rating. But I had to learn it the hard way and it was annoying.
  • Pros: Price - The laptop I received has a couple issues, but even given that it is a good value considering I paid less than $130 for the machine. Cosmetics - The laptop I received is in overall great cosmetic condition. The screen is flawless, the cosmetic stickers are well applied, and I believe it w...
  • Cons: -Battery - The laptop complained about the battery from the first boot. This issue was fixed eventually when the refurbisher sent me a replacement battery. - Support - The refurbisher for the laptop I received is Joy Systems. Trying to get a hold of them on the phone is useless. I left two voicem...
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Overall 6
6.0

Missing screws

Kevin H., Newegg
20 August 2015
  • Summary: I should have noted this had a DVD-ROM drive, not DVD-RW, my fault.
  • Pros: Works fine, no significant scratches.
  • Cons: Missing screws: when refurbishing the disk was removed for re-imaging. But 2 of 4 screws holding the disk to a bracket and 2 of the 4 holding the bracket to the frame are missing, along with a screw on an adjacent bracket. I can see scratches where a screwdriver was used. And screws holding botto...
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Overall 6
6.0

Dell Review

BERTAN, Amazon
15 November 2011
  • Summary: It's fast but heavy. I did not realize that there was no camera. Screen is fine. But still it is good for the price.
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