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Dell Latitude E5420
6.4 out of 10

Dell Latitude E5420

Go-anywhere productivity and durability When you need to take Read more

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Reviews and Problems with Dell Latitude E5420

Showing 1-10 of 44
Overall 10
10

Really great computer

Jay P., Newegg
5 days ago
  • Summary: $112 for an i3 with 250 hard drive, great machine. Glad I bought it.
  • Pros: I bought one of these a month or two ago and it never worked, but this one worked from the minute I opened it up. Clean computer for a C Grade refurb, no scratches or marks. Everything works, even the battery lasted more than 6 hours (!) while I was loading in new software. Instructions for setti...
  • Cons: Not really a con, but it took hours to load all of the Windows updates. But glad to have all of the updates loaded.
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Overall 10
10

Bang for the buck!

K c., Newegg
1 week ago
  • Pros: This is the best laptop you can get for under $200. In fact, it beats most $400 laptops in terms of build and performance. I was a bit skeptical before ordering as Dells are known to make a lot of fan noise. But this one is quiet.
  • Cons: Minor scratches here and there (But at this price, cannot complain)
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Overall 6
6.0

Good Value as long as you don't need to contact support

Anonymous, Newegg
2 weeks ago
  • Summary: Had I known beforehand that the only way to get a hold of Joy support was to use the web form then I would be leaving a 4 egg rating. But I had to learn it the hard way and it was annoying.
  • Pros: Price - The laptop I received has a couple issues, but even given that it is a good value considering I paid less than $130 for the machine. Cosmetics - The laptop I received is in overall great cosmetic condition. The screen is flawless, the cosmetic stickers are well applied, and I believe it w...
  • Cons: -Battery - The laptop complained about the battery from the first boot. This issue was fixed eventually when the refurbisher sent me a replacement battery. - Support - The refurbisher for the laptop I received is Joy Systems. Trying to get a hold of them on the phone is useless. I left two voicem...
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Overall 8
8.0

Awesome 200 dollar laptop

Stephen B., Newegg
2 weeks ago
  • Summary: We are using as a second comp .
  • Pros: Looks good works corporate grade dell kuality. to find a new comparable laptop would run minimum 500 bucks.Full blown laptop at chromebook price Runs fast leaves money in the budget for SSD
  • Cons: B grade arrived with a few dents in the METAL lid but hey the brushed aluminium finish looks great .Now master restore disk . has system restore partition have to select or wait from boot loader to go to win7.
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Overall 2
2.0

Delivered broken...

Matthew W., Newegg
3 weeks ago
  • Pros: Powerful laptop
  • Cons: Straight out of the box, the "I" key on the keyboard is bent and doesn't work, the scroll button works sometimes and the battery lasts about 2 hours. Got sold a broken laptop.
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Overall 2
2.0

Ok laptop, just wish the battery would charge

Jeff N., Newegg
4 weeks ago
  • Pros: Does what I bought it for
  • Cons: Battery doesn't charge, laptop doesn't even run unless plugged into wall
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Overall 2
2.0

Missing hard drive caddy

Demaris E., Newegg
4 December 2015
  • Summary: This laptop arrived with the hard drive taped in place with masking tape instead of the caddy that it it's supposed to have to hold the drive firmly in place. without the caddy the drive is free to come loose causing the computer to crash if slightly bumped.
  • Pros: cheap, fairly good physical condition
  • Cons: missing important part, hard drive taped in place with masking tape
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Overall 10
10

User Review

Martin J., Newegg
3 December 2015
  • Summary: For a C grade, I was more than pleasantly surprised at the good condition. I wouldn't hesitate to order from this company again assuming they had something available though Newegg.
  • Pros: At just over $100 for a "speced" i3 laptop, even at C grade was an exceptional deal. In spite of the stated grade, the laptop looks really nice with just some minor cosmetic damages. Apparently they couldn't provide all that were ordered so I was actually upgraded to the next model Dell E5430 wit...
  • Cons: To be honest I am WAY beyond nitpicking to even put anything here, assuming this thing runs without issue. The hard drive is obviously the cheapest, slowest thing that could be found. It is the Achilles Heel to the whole build. IF I had purchased this for myself instead of a super cheap replaceme...
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Overall 2
2.0

waste of money

Anonymous, Newegg
24 November 2015
  • Pros: it turned on....
  • Cons: it wont stay on. and when i contacted customer service about the faulty battery they sent with the laptop they refused to send out a new battery and wanted me to just return the laptop. considering it is a C grade, i could potentially return and get a new one that is worse off than what i already...
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Overall 10
10

Excellent laptop for the money

Sukjin H., Newegg
23 November 2015
  • Pros: I was afraid of "refurbished" items. I really needed a fast laptop at a reasonable price, so I took the chance and ordered this one. This computer exceeds my expectations. It is FAST! This is a deal that can’t be beat especially at the price. Except for some minor scratches and wear marks this co...
  • Cons: There are some minor scratches on the cover.
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