Summary: First, for the survey here, I would NOT recommend this product to a friend. Second, this is NOT a Plug n Play laptop like you would purchase from a big name computer retailer. It took a lot of work over several nights to finally get Windows 7 installed and everything working. The laptop did not boot straight into Windows. It came with the install files written on the Hard Drive.
Excerpt: My company recently upgraded all it's employees to new Dell PCs. I recieved a D830 laptop. Initially I was very happy, the new PC was very fast and useful; However that soon passed. Merely 1-2 weeks after revieving the laptop, my hard drive would constantly fail to post (load system). I discovered that this only happened when the system was cold (if I'd brought it home in my car). The solution was to let it reach room temperature before starting it.