Summary: A good refurbished laptop. This one came with a faster CPU and a real NVidia graphics chip. They load up a fresh Windows 7 with a new keycode sticker, and add a few odd pieces of software, which I removed. The support from the refurbisher is thorough, and slow. I had to remind them a few times to send replacement parts. They are very cooperative and realistic in dealing with support.
Pros: Finally works as it should. Good support. Came with faster CPU and NVidia graphics chip. Quite clean. Fresh W7 load.
Cons: Took weeks to get a good battery and power pack. Support is thorough, but not fast. W7 took several hours to get updated and add virus protection.
Summary: Great price for a great laptop. I would suggest checking all drivers for proper installation, or take it to someone who can as drivers are improperly installed when received, but overall a great deal!
Summary: Great Item, functional as advertised. However, the Power Supply unit DID NOT work. Fortunately the Power Supply from my former laptop interfaced properly to allow this unit to power-up properly. No other negative issues with this purchase.
Summary: This is a good laptop for a refurbished one. We needed to replace one and for the piece it is perfect for surfing the web which is really what we basically use it for. Great delivery time..would buy again.
Summary: In the past I would send such a question to the seller but that option does not seem to be available now--- In any event, does it have a re-installation disc for xp and the coa? It seems, eventually, one needs to do a reinstall or some file is needed from the installation disc, so it is needed but I do no know it it comes with this unit. Does it have the xp disc and key?