Summary: Bought mine in mid 2012. iOversensitive touchpad. Cursor jumping all over. Called Dell tech line. Took over an hour and a supervisor to improve to the point it was at least usable. Over time problem crept back. Fair correction by adjusting keyboard & cursor speed down.
Summary: Okay, well quite honestly had I have been purchasing a computer this would not have been my primary choice. I had a Toshiba and was perfectly content with this. But, a relative purchased this & realized that they were completely computer illiterate so ended up buying this for next to nothing.
Summary: The laptop I purchased had much more wear and tear than advertised. It had lots of scuffs and some writing in marker on the bottom of the laptop. Had I known this I wouldn't have bought the laptop. Do not recommend this seller.
Summary: This is a nice little laptop. I had a problem where a message kept popping up, saying "Windows is not genuine." Although the warranty period had passed, I contacted Windows IT Tech and he fixed the problem over the internet. Now it's all good. I bought identical machines for my wife and daughter.
Summary: i have had ongoing problems with the mouse, talking with the tech department..... however, overall, it is a good tool well, i sorta liked it ok for 3 years. except the mouse was forever a problem. then the mobo died. replacements were expensive and some non working. so, it's in the junk heap.