Summary: Bought mine in mid 2012. iOversensitive touchpad. Cursor jumping all over. Called Dell tech line. Took over an hour and a supervisor to improve to the point it was at least usable. Over time problem crept back. Fair correction by adjusting keyboard & cursor speed down. Meanwhile, internet research showed many others had same problem. Again, problem slowly got worse for me. Computer once more to the point of unusable.
Summary: Okay, well quite honestly had I have been purchasing a computer this would not have been my primary choice. I had a Toshiba and was perfectly content with this. But, a relative purchased this & realized that they were completely computer illiterate so ended up buying this for next to nothing. This computer has been the most durable computer I've ever ever had. I have a tendency to break laptops, which is why I swore my next computer would be a desktop.
Summary: The laptop I purchased had much more wear and tear than advertised. It had lots of scuffs and some writing in marker on the bottom of the laptop. Had I known this I wouldn't have bought the laptop. Do not recommend this seller.
Summary: This is a nice little laptop. I had a problem where a message kept popping up, saying "Windows is not genuine." Although the warranty period had passed, I contacted Windows IT Tech and he fixed the problem over the internet. Now it's all good. I bought identical machines for my wife and daughter.
Summary: i bought two for my kids ages are 5,6,10,11 and the others that rarely play on it but sometimes do are 14 and 3 also bought one for my dad ,he takes real good care of his he's 67 but the other two have been ran hard and put away wet ,so to speak , and have never once had a problem with any of them ,best machines i've ever own and i've owned 8 different laptops plus a few desktops .
Summary: I have been looking for a new laptop for some time and finally settled on this model for a sweet price. The shipping was efficient and although the computer was dusty upon arrival, this has been by far one of my favourite purchases on amazon. I love the quality of this pc! This is especially true of the key board, it's easy to type on and easy to keep crumbs out of. I'd like to thank the seller for this steal!