Summary: I was searching for a good touchscreen laptop to replace my old Dell Inspiron. I always have been a loyal Dell customer since they have such great products, so I definitely wanted to stick with them again. This laptop was PERFECT for me because of the Intel CORE i3, Windows 8.1, 15.6" touchscreen and for only $450. It was a steal. Couldn't find it for less than $650 from anywhere else so I had to jump all over this.
Summary: Windows 8.1 is not the greatest-and it allowed many problems to invade the computer so I had to get an expert to remove "browser hijackers" and all the unwanted programs it downloaded without my permission! there was no firewall or protection until I downloaded several expensive programs to protect me!!
Summary: There is something very wrong with the color on the entire screen. It is varying shades of red only. Images and letters can barely be seen. Took computer to computer store and computer geeks there tried to get color on screen to work. After many tests and attempts to fix colors on screen, the experts gave up, and said the computer was a "lemon." We will return the computer.
Summary: I like so much about this computer and compared to other stores, this was a great deal. The problem was the internet would stop working for no reason. We spent hours online with Dell. They could not solve the problem. We ended up taking it back and getting a Toshiba.