Summary: I purchased the item on 11-13, with a promise of Delivery 11-15. I rec'd 3 seperate notices for Delivery which were conflicting and when I called the store were I purchased, they were not very helpful. They switched me between the department and the office. No one seemed to know the right answer, and it was the 18th before the product finally arrived. Very dissapointing.
Summary: I have bee thoroughly pleased with my new laptop. We have gone through several Toshiba laptops over the last ten years and the switch to Dell has been fabulous. This computer is very fast and user friendly. It is much improved over the one that it replaced, which was a Vista machine. This laptop was also a great value. It arrived at the store very quickly and the customer service personnel were very efficient and helpful.