Summary: I love dell products, but I think the seller failed to mention this item was refurbished. and the seller did not do a good job refurbishing it either, as a few days after I started using the product it broke down on me.
Summary: I purchased this model two years ago and immediately was dissapointed. this machine does not run vista well at all. I've since reformatted and installed xp (a difficult process since dell does not support xp drivers for this machine, but if you're savvy you can find through forums) with xp it runs better but Still would not recommend. there are other laptops out there that perform much better. The 1721 model is basically a big LEMON!
Summary: I ordered a Dell Inspiron laptop 1 1/2 years ago and it worked great until recently. The screen went black and the system would not start. Turned out that the video card had failed. I contacted Dell customer support to activate my next business day warranty and after more than a week I have gotten nowhere with them. My claim has been "escalated" twice with the same excuses and refusal to fix the problem.
Excerpt: "I bought a dell inspiron 1721 laptop about 10 months ago, when we received it would not work so i phoned the support line, it turned out that the 2 hard drives had not been connected in and they sent out these screws to connect them in place. since then the computer kept going to a blue screen and then safe mode, it then has crashed beyond repair and we lost everything on it. It was sent for repair and 2 new hard drives were fitted, within a week ...
Excerpt: The laptop is fantastic, battery is very thirsty so if you can trya nd get the 9 cell instead of a 6. Screen is really gooda nd its not to bulky. The only downfall is dells customer support, My laptop got cancelled twice due to a internal error and was told that i would have to re-order at the new price which was �100 more expensive!! Lots of argueing later i got 6% of the order price and i have got it now, if only 3 weeks late.
Pros: everything, screen, bluetooth and the 5 in 1 card reader is very fast.
Cons: customer service battery. had to have vista but i prefer XP
Summary: PS (Pre scriptum :)) : A LA FIN DE MON AVIS, LE DIAGNOSTIC COMPLET DE MON DELL SUITE A MA PRISE DE CONTACT AVEC LE SERVICE TECHNIQUE Bonjour, L'informatique évolue vite, très vite. Et on doit tous un jour ou l'autre changer nos vieilles configurations qui deviennent obsolètes, qui rament, qui toussent, qui s'encrassent, bref, qui ont fait leur temps. C'est le cas de mon bon vieux compaq presario avec AMD athlon 800 MHz, 192 Mo de RAM et DD 30Go.