Summary: If I could give this laptop zero stars, I would. Had a problem from the very beginning. Was on the phone with the Dell technicians within a month numerous times. Finally Dell sent someone to my home to replace the hard drive. To this day it hasn't been right.
Summary: In under 1 year the hard drive is failing and the solid state drive has failed. As it is still under warranty, I have made multiple attempts to contact Dell for service and they have yet to contact me. It has not been dropped or abused in any way. I cannot even make a recovery disk!
Summary: Overall the laptop performs very well. I have haditabout two years now. The only comment I have that becomes a strong negative is the touch pad. The touchscreen is essential because the mouse touchpad stops working every couple of weeks for an hour and then clears itself up.
Summary: Cheapest i7 laptop with a white backlit keyboard & touchscreen I've seen so far. Owned a previous 15Z-5523 and dropped it twice cracking the screen. While this ruins the touchscreen functionality, it cracks like a cell phone leaving the screen image unblemished should it ever break.