Summary: I'm a long time Amazon customer, but I think this is the first time I write a review. I purchased the "16 Giga ram" version about a week ago. There is this "8 G" version with $150 less. (These two used to be two separate items when I bought this model. Amazon now combined them into a single item with 8G/16G option for some reason.) Note that the 8G memory difference does not account for the 150 dollar price difference.
Summary: I bought this laptop from Costco and within 2 months starting having problem with Battery and charging. Now I cannot charge laptop because the battery would not charge. I called up Concierge service and they connected me to Dell. Dell wants me to return this laptop and will send within 7-10 business days. All this is unnecessary hassle because they sold me something that is not very robust.
Summary: Bought this computer for my 7 year old daughter to do schoolwork. Didn't want to spend a great deal of money so we purchased this. It has been very poor. The performance is terribly slow, things take forever to load, and simple tasks like surfing the web are frustrating. Would not recommend.
Summary: Laptop would not start after several days of use. Also noted that the internet reception was very weak, getting only a bar or two when my other laptops in the same area was getting 3 to 4. This is a bad model.
Pros: nice when it works.
Cons: terrible when it doesn't. also don't like the key lights...the buttons are too shallow so the light shines through which is annoying.