Summary: I would give 5 stars if this computer came with Windows 7. I thought that was what I was getting. Too bad for me. The good: the keys are spaced well to minimize typos, it is extremely lightweight, everything mechanical seems to work well. The 2-toned brushed metallic surface is sleek and classy, if you are interested in pure style. The bad: the 3rd time I turned it on, it did not boot past the Dell logo. It took 1 hour and 27 minutes on the telephone to get it working.
Summary: I purchased a refurbished 14Z because it seemed to have the features I required at a reasonable price. However, I need a system with Windows 8 Pro. If you select the "View Details" link from the 14Z listing on the Dell Outlet refurbished Inspiron 14Z page, it clearly lists Windows 8 Pro as a feature of the 14Z. I purchased based on this.
This is my third Dell and I bought it after swearing that I
Berry "sprocket22s", Amazon
4 February 2013
Summary: It definitely has good features. It's light, attractive, instant on, the price was great, it still operates Windows 7 (a plus for me as I didn't want 8) but . . . it seems to be plagued with "Dell" problems. Dell, unlike some other manufacturers does not send you updates when it is time to download new software (drivers, for example).