Summary: This laptop is HORRIBLE. Had nothing but trouble with it from day one. Thank God I had the extended warranty. Even so, it has caused me much inconvenience and stress. The Customer Service Techs are just as horrible too. It pains me to describe the details of my issues here, but its been a nightmare, sorry.
Summary: I bought this computer for my daughter to bring to University. It had problems connecting to the WIFI from the start. You had to be less then 2 meters from the router in order for it to find the network. I reported this toe Dell right away. They tried to fix it remotely. Then they sent a tech with a new wireless card. Still didn't work. Then they sent a new laptop. Still didn't work. Then they tried to fix the new laptop remotely.
Summary: I bought a 14z with similar specs in April 2013. It was on a really good sale, but all they had available was refurbished machines. I had bought other refurb items before and assumed it was a safe buy. That was my first mistake. As soon as it was delivered, I started having issues. Something was wrong with the monitor and the backlight would not stay on, so I would always have a dim screen. I checked all my settings to make sure I was doing everything correctly.
Summary: I purchased Dell inspiron 14z ultrabook. It started giving me troubles from the next day. First the blue screen error and then the hard drive issue. Now that my product is no longer is in warranty it started giving me error of 'LCD failure". I called customer care that said 'you should have extended warranty'. Is that the motive of Dell, sell crappy items and expect the customers to pay extra for warranty. I am so disappointed with Dell. Never again...
Summary: The computer was bought from Amazon market place (Laptop Deals and More) six months ago. Stopped working couple of weeks ago. Contacted Dell. Dell says that I don't own the computer. Contacted the seller through email (no phone number is available to talk to real person). Although the seller says that they will transfer ownership, after repeated emails, it does not happen.
Great when it worked for the first six months - then it died! Dell would not honor the waranty!
22 April 2014
Summary: This was my third Dell unit and was to replace my aging Dell Inspiron 630m. I had faith in Dell (past tense) Some of the reviews commented on problems. When the unit stopped charging I tried the other charge adapters and same result. I contacted Dell tech support and they were very helpful and said they would ship a new motherboard to a US address. I was in the Caribbean at the time. Then Dell "Customer Care" intervened and stopped the shipment - twice.
Summary: I bought this for my daughter who is attending college, and was assured by the college and by Dell that the warranty would cover everything (parents: that is one of the biggest lies you will hear after "we don't have any issues with alcohol on our campus"). After burning out a video card in only a couple of months of use, the battery died. It is an internal battery, so you cannot do it yourself or you will void Dell's warranty.
Summary: This is a mixed review. The laptop had problems out of the box. I turned it on, and it worked ok. But it had no sound and no USB (I assume that's why the camera didn't work either). I've had a Dell computers and laptops for a long time (at least 10-15 years), and this is the first time I've had any kind of problem, so it was a real surprise.
Summary: Zero stars is the appropriate rating for this piece of junk. Display panel is starting to come loose after less than 2 years of light use. Power button doesn't work properly sometimes due to a short in the upper panel under the display. Multimedia keys random light up and cause issues. Touchpad is starting to lose precision. I've owned several laptops, and this is by far the worst. Quality is extremely poor, and I will never buy another Dell again.
Summary: I bought this product on 14th of January 2013. Yes it is just little bit more than a year. In the first month, everything was super awesome. After a while I started having fan problems eventually the unnecessary noise. I cleaned the fan couple times and it didn't work out at all. Then it started giving wireless errors and got me install the drivers again.