Summary: The computer was bought from Amazon market place (Laptop Deals and More) six months ago. Stopped working couple of weeks ago. Contacted Dell. Dell says that I don't own the computer. Contacted the seller through email (no phone number is available to talk to real person). Although the seller says that they will transfer ownership, after repeated emails, it does not happen.
Summary: I first ordered this laptop because the ad description said it was a core I5 with Windows 7. Simple huh? When it arrived it turned out it was a Core I3 with windows 8, I sent it back and reordered from another vendor this one came with Core I7 and windows 8 it also has touch screen and a backlit keyboard and the case is brushed aluminum with a bright finish. So this time I got much more than I bargained for, in a good way.
Great when it worked for the first six months - then it died! Dell would not honor the waranty!
22 April 2014
Summary: This was my third Dell unit and was to replace my aging Dell Inspiron 630m. I had faith in Dell (past tense) Some of the reviews commented on problems. When the unit stopped charging I tried the other charge adapters and same result. I contacted Dell tech support and they were very helpful and said they would ship a new motherboard to a US address. I was in the Caribbean at the time. Then Dell "Customer Care" intervened and stopped the shipment - twice.
Summary: I bought this for my daughter who is attending college, and was assured by the college and by Dell that the warranty would cover everything (parents: that is one of the biggest lies you will hear after "we don't have any issues with alcohol on our campus"). After burning out a video card in only a couple of months of use, the battery died. It is an internal battery, so you cannot do it yourself or you will void Dell's warranty.
Summary: This is a nice computer, it runs fast and has a lot of gadgets. i like it because for a very low cost I bought a intel i5 with 6gb ram, In other word a good computer. It is thin and has a low weight. I like thw color and the design.
Summary: This is a mixed review. The laptop had problems out of the box. I turned it on, and it worked ok. But it had no sound and no USB (I assume that's why the camera didn't work either). I've had a Dell computers and laptops for a long time (at least 10-15 years), and this is the first time I've had any kind of problem, so it was a real surprise.
Summary: I bought this product on 14th of January 2013. Yes it is just little bit more than a year. In the first month, everything was super awesome. After a while I started having fan problems eventually the unnecessary noise. I cleaned the fan couple times and it didn't work out at all. Then it started giving wireless errors and got me install the drivers again.
Summary: This laptop has 3 big flaws that really ruin it. The first is that it is incredibly loud. So much so that i would have returned it if the restocking fee wasnt so expensive. Easily the loudest laptop ive ever used. Second the keyboard quality is poor. Its not the keys themselves, which are fine to type on, its the backing of the keyboard which bubbles up in the middle. Very disappointing from a quality stand point.