Excerpt: the computer is heavy, too slow for a i3 processor and the material used is low quality with sharp edges will hurt your wrist while typing on keyboard. also the sound system is not great either.
Pros: value, Easy to Use, Battery Life, Easy to Set Up
Summary: Bought this Dell Laptrap in 2013... Hard drive crash after 7 months and stop working just later. After dealing with warranty and lost of files and info I was not happy... Afterward misc problems persisted. Call Dell and their answer is to upgrade to a better plan. I have used Dell products for most of my life, but this laptrap is not their one of there best models. PS fan is constantly on. Not a happy camper.
Summary: I regret buying from this BIG liar, I was sent a laptop with super glue on the bezel covering the screen, this was a patch from a very large crack which was not mentioned. The power button and the left mouse click were also held with super glue, making it almost impossible to use the left mouse click. Both the left mouse and the power button making very annoying sound when pressed due to the firm grip of the glue. I bought this as a gift, but who will smile at such gift?
Please Be Aware! Do not buy Dell product, Terrible support and No support for its customers
Cu Nguyen, Amazon
16 May 2014
Summary: I bought Dell 14R touchscreen last Dec 2013, and four months later the touchscreen issue was no long working and I called Dell technical support asked for help, since my machine is still in warranty. They asked me to find out who sold me this machine (which I bought from Amazon) and they asked me to find a correct seller, because based on their record, Amazon is not the right owner, so they asked me to trace back and see who the precious owner is so I have to transfer...
Summary: When i first got this laptop it worked ok. The fan stopped working about 4 months after i got it. The headphone jack works off and on. The finish it peeling, and the chrome is rusting. You can get a much better laptop for your money. I expected it to run a game from 2002 fine, but it can hardly get 15 fps here in 2014. Take my advice and get a different brand.
Summary: I have had this laptop for less than two years and let me tell you, it was THE WORST MISTAKE EVER. DO NOT BUY DELL, THEY WILL SCREW YOU OVER. After about a year the computer started acting really SLOW. Then suddenly the screen stopped working, so now I have it hooked to a TV for a screen. Also, gets very HOT! And when I called Dell and told them all these problems, they immediately started saying I had viruses and wanted to charge me over $300 to look at it over the web.
Summary: This laptop is beyond bad. I had to send it in 5 times about the motherboard etc. Now it's trashed and I can't even boot it up. Looking for tech support look no further you won't get any from dell. This is a craptop not a laptop.
Summary: I had this laptop for about four months. The harddrive died. Im a college student and this made my life rather difficult while it was gone. However, Dell has good customer service. Probably because they make products that don't work. My advice pick a different brand.