portable and light laptop which I really liked about it
Tsering Dorjee, Amazon
4 weeks ago
Summary: Its a descent laptop. I'm writing a review for this laptop after using it for almost 2 years now. I purchased it in March 2013. Its a thin, portable and light laptop which I really liked about it. Even after 2 years of daily use, the battery is still kicking in nice by providing average 3-4 hours of battery life (though battery can't be removed). Booting time is very quick and fast though at times I wish it to be more faster when opening and running a software.
Summary: After 2 months, the monitor suddendly gave trouble. It had a vertical line across, and it flashed rapidly, and lost lots of resolution. I called Dell. Since I purchased it from Amzon, Dell couldn't find my info on their system. They refused to help me on it, and pushed me back to Amazon. I spent half hour online with amazon rep. Nicely enough, I got authorization to return it. However, 100 bucks were gone for shipping and re-stocking.
Summary: I just bought the laptop. It looks good. However, there is always some system problem. Such as the host processor for windows tasks has stopped working. And the internet explorer stopped suddenly. I asked the customer service. They only told me to restart the laptop. How was that?!
Summary: Pros: price, seem very well built, keyboard, size/convience. When it was working, it was fast and ran very smooth. The Issues: After about 4 weeks it would not boot. I sent it off to Dell service center and they needed to replace the motherboard, hard drive, audio board and reinstall Windows 8. Not sure what the exact issue was and Dell support has been somewhat vague.
Conclusion: This particular laptop has a great sleek design. I can carry it around quite comfortably without any hassles. But there are so many other issues with this laptop that that the design and the portabilty is not that an important factor. First of all, there are issues with the graphics. Graphic memory is 64 mb. Is this is a joke?? 64 mb??? seriously..... this is good enough to run videos. Other than this for the cost, at least 15 should have been there.