Summary: The laptop worked for one hour and had to be returned. I am very hesitant about looking at a dell again. It was a bad experience, maybe I was one Of the unlucky persons to get a defective laptop.
Summary: I bought this as a new item and when i got it it came a blank screen, and the seller didn't want to answer about this malfunction, the repair cost 250 dollars and now is finally working. Also i don't like the covers of the usb ports, they are so annoying; it can't be opened on a flat surface, you got to lift the laptop a little bit to oper the covers.
Summary: I was worried at first because I read some bad reviews about this machine but so far, the laptop has worked just fine. I only had one issue with the operating system (Windows 8) but since the upgrade to 8.1 it has worked flawlessly. One thing that bothers me is the fact the all ports a hidden by this plastic lids that I don't think are going to last many years.
Summary: Suddenly the battery stopped holding a charge. That had happened to me with other laptops and I knew that possibly removing it and putting it back again would fix the problem. Well it did too in this case, but I had to remove cover, keyboard and some other components before I could reach the battery and actually disconnect / reconnect it, always afraid of breaking something. Awful design for end user. Also the access to usb, hdmi, card reader, ethernet is a real pain.
Summary: I got the laptop just in time for my daughter. She loves her new laptop!!! I would recommend this laptop to anyone. This is my 2nd purchase of this laptop. The first was for my son. My both children are at university and find this laptop to be useful for their purpose. Great service, timely delivery, great product!!! Who can ask for more...