Beware! You can't transfer ownership thru Dell, so now this laptop is garbage.
Jeffrey J Houle, Amazon
14 June 2014
Summary: This online seller has no after sales support. I'm trying to get the name of the individual that originally purchased this laptop, and no luch with this Amazon 3rd party seller. I need to get the OS & drivers CD from Dell. I will never buy a computer thru Amazon, just for this reason.
Summary: I bought an Alienware M17x in November of 2011, I loaded it up with a total cost of $5750. By March I expirenced power issues. The power adapter is plugged in but the system does not recognize the adapter. This causes the CPU to throttle back and run very slow.