Summary: I bought an Alienware M17x in November of 2011, I loaded it up with a total cost of $5750. By March I expirenced power issues. The power adapter is plugged in but the system does not recognize the adapter. This causes the CPU to throttle back and run very slow. Dell has trouble shooted the problem over the phone, sent a technician out to replaced the mother board and adapter 5 times now. The problem still exists. They refuse to refund my money or exchange the system.
Beware! You can't transfer ownership thru Dell, so now this laptop is garbage.
Jeffrey J Houle, Amazon
22 December 2010
Summary: This online seller has no after sales support. I'm trying to get the name of the individual that originally purchased this laptop, and no luch with this Amazon 3rd party seller. I need to get the OS & drivers CD from Dell. I will never buy a computer thru Amazon, just for this reason.