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6.0 out of 10

Dell Inspiron 11z

Lighten Up Introducing the Inspiron™ 11z, Dell's thinnest and li Read more

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Reviews and Problems with Dell Inspiron 11z

Showing 1-3 of 3
Overall 2

Horrible Customer Service

Brian, Amazon
13 July 2012
  • Summary: I bought an Alienware M17x in November of 2011, I loaded it up with a total cost of $5750. By March I expirenced power issues. The power adapter is plugged in but the system does not recognize the adapter. This causes the CPU to throttle back and run very slow. Dell has trouble shooted the problem over the phone, sent a technician out to replaced the mother board and adapter 5 times now. The problem still exists. They refuse to refund my money or exchange the system.
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Overall 2

Beware! You can't transfer ownership thru Dell, so now this laptop is garbage.

Jeffrey J Houle, Amazon
22 December 2010
  • Summary: This online seller has no after sales support. I'm trying to get the name of the individual that originally purchased this laptop, and no luch with this Amazon 3rd party seller. I need to get the OS & drivers CD from Dell. I will never buy a computer thru Amazon, just for this reason.
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Overall 2

User Review

sebster100, Cnet.co.uk
22 November 2009
  • Summary: I bought this computer and in 7 days of me using the product it crashed and did not turn on. I rang dell but their customer support was very bad!
  • Pros: Design,Keyboard,Spec
  • Cons: Doesn't work , Awful trackpad
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