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Dell-alienware-m17x.7790361
5.8 out of 10

Dell Alienware M17x

Alienware M17x The anodized alunimium Alienware m17x gaming Read more

Great Deal: $115.00

Reviews and Problems with Dell Alienware M17x

Showing 1-10 of 23
Overall 2
2.0

Read before you give these guys any money!

Shayne E. Cameron "Shayne", Amazon
19 June 2014
  • Summary: So, I tried to buy this laptop from Dell Alienware. Here is my sequence of events. I connected to the web site, and responded to a 'Do you want to chat about this product?' query. I got on the line with M. M did a good job of answering my questions, and we came up with a configuration that would make me happy and I placed my order.
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Overall 2
2.0

Piece of Garbage.

no, Amazon
6 September 2013
  • Summary: How can I start this review off. First of all, it was a great laptop for the 3 months that it worked. It got a Windows error, causing me to reinstall Windows 7. It installed fine and all, until I needed the recovery disk that it never came with. I called Dell asking about sending it to them to get it fixed properly, they told me it would cost about $400-$500 dollars, WITH the warranty still on the stupid laptop.
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Overall 2
2.0

Warranty is terrible

Consumer, Amazon
7 August 2012
  • Summary: The computer is fine but the warranty is not worth the money. When I sent it in, they kept it for 2 months. They said it was because they needed to find a used part. That is ridiculous. 2 months without a computer is not what I call a good warranty deal.
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Overall 2
2.0

Warning, major issues, and lack of customer service

Brian, Amazon
13 July 2012
  • Summary: I bought an Alienware M17x in November of 2011, I loaded it up with a total cost of $5750. By March I expirenced power issues. The power adapter is plugged in but the system does not recognize the adapter. This causes the CPU to throttle back and run very slow. Dell has trouble shooted the problem over the phone, sent a technician out to replaced the mother board and adapter 5 times now. The problem still exists. They refuse to refund my money or exchange the system.
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Overall 2
2.0

Alienware is JUNK

Lance W Turner, Amazon
29 May 2012
  • Summary: I've had the Alienware M17x for almost three years. I'm trying to get a few more months of use out of it before I take a hammer to it and then set it on fire. I'm not very tech savvy and I'm not a gamer but I spend a lot of time online. I wanted the fastest laptop available for that simple task so I ordered the Cadillac version of the M17x which set me back nearly $4,000. For that much money, the thing should perform flawlessly even if you drop it off a cliff.
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Overall 2
2.0

Alienware is JUNK

Lance W Turner, Amazon
29 May 2012
  • Summary: I've had the Alienware M17x for almost three years. I'm trying to get a few more months of use out of it before I take a hammer to it and then set it on fire. I'm not very tech savvy and I'm not a gamer but I spend a lot of time online. I wanted the fastest laptop available for that simple task so I ordered the Cadillac version of the M17x which set me back nearly $4,000. For that much money, the thing should perform flawlessly even if you drop it off a cliff.
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Overall 2
2.0

Alienware --- Don't buy this product.

JD, Amazon
3 May 2012
  • Summary: I was thinking about buying the Dell Alienware M17X laptop,but I changed my mind when I read all of the complaints about Alienware. Got to the Dell website and type in Alienware Club, and read all of the complaints about Alienware. I had a Dell desktop several years ago and had nothing but trouble with the computer and customer service.Dell hasn't changed. They still sell poorly engineered junk and still have crappy customer service. Dude, I don't want a Dell.
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Overall 2
2.0

DO NOT BUY

Ra1n, Amazon
26 April 2012
  • Summary: This is by far a terrible laptop. If you want to game just build a desktop, seriosly. I paid 2,081 for it to be build my way and i am giving it back to dell for 1700. This was a total rip off and has MANY problems. It drops FPS, it shutters, and makes this terrible noise. There is a video of it on youtube [...
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Overall 2
2.0

Great Speed a major flaw!

Michael Jude Kelsey, Amazon
22 April 2012
  • Summary: I have owned this laptop for about 8 months at this point. Let me tell you that is by far the fastest laptop I have ever used. It handles most games with ease at full graphics. That being said there is a major flaw with this laptop. Within 2 months of owning the laptop, the keys started popping off. Dell does have a picture tutorial on how to put this keys back on, but if you follow the tutorial it will often lead to adjacent keys popping off.
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Overall 2
2.0

Great speed..with a major flaw!

Thomas F. "Denegra", Amazon
22 April 2012
  • Summary: I have owned this laptop for about 8 months at this point. Let me tell you that is by far the fastest laptop I have ever used. It handles most games with ease at full graphics. That being said there is a major flaw with this laptop. Within 2 months of owning the laptop, the keys started popping off. Dell does have a picture tutorial on how to put this keys back on, but if you follow the tutorial it will often lead to adjacent keys popping off.
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