Summary: No Bluray Drive (industry standard 3yrs ago). Stripped down based on retail location. Dell cannot accurately lookup or offer solutions in regards to my exact system build or an upgrade path to accomodate the shortcomings of it. Order accessories was a total nightmare. very little support overall. Just looping redirects. if you want a show peice.. thats great. but its far from ALIENWARE.
Summary: Recently purchased the new Alienware 18 was very excited to get my laptop as it was fully loaded. Got the laptop worked great for about the first week. However then the laptop began to freeze even with diagnostic tools they could not identify the problems. Without going into detail of all the problems of tech support and no response the computer has a issue where the screen freezes.
Summary: I have built 20+ desktops and supported well over 1000 PCs. I've wanted an Alienware for years. I wish I woulkd not have waited. The unit is heavy, a price you pay for durability and functionality. The keyboard is exellent. Sound quality is superb. Gaming speeds at ultra show no lag. Worth every penny!
Summary: I love the system, excellent eye candy and great performance. For the money spent they should really include a bag to carry this heavy beast in. Seriously. Only downfall, the screen has some bright spots on bottom and top that seem brighter than the rest of the screen. I'm hoping it isn't just my unit but how these screens are made in general.
Summary: I've purchased Alienware for about 6 years. I've tried other gaming machines, Asus, and a build your own from scratch. Alienware beats all for the money, power, and just total pleasure! Great product!
Summary: I wanted this giant 18.4 laptop for a day trading platform displaying multiple monitors at home. I would also use it to develope and maintain a few personal websites. That means using a resource hog like Adobe Suites for documents, pictures and videos. I also need to take my working environment with me when I travel. So an Alienware 18 laptop with the size and power of a desktop computer fits my needs perfectly.
Summary: I recently purchased an Alienware 18. This is my first Alienware computer and first gaming computer and I have to say I am extremely impressed. This laptop does not hold back. At first I was hesitant about spending that kind of money but the time they take on the build, packaging (which was extremely cool), and follow up after you get your pc is incredible. You won't be disappointed.