Reviews and Problems with Asus Zenbook UX32 - series
Showing 1-10 of 62
29 November 2014
Summary: First off, you're going to need to replace the HDD/SSD hybrid immediately, as well as the wireless card. In addition to that, the laptop will randomly shut down at various points throughout use. I've found posts about it on forums and apparently there's no fix for it. Customer service is awful and if you open the laptop to install the new wireless card/SSD/RAM you immediately void the warranty. Spend your money on something worthwhile.
Summary: Where do i begin? During the first day of use i started to notice some wifi issues where the wifi would just drop. I tried to reinstall the driver but that didn't help. I eventually just left it connected to the usb to lan adapter. Then for some weird reason the charger just stopped working. I kept trying to see if it would charge for 2 days straight but it wouldnt. Finally it started to work out of the blue.
Summary: I recently purchased this laptop to replace the Dell laptop I was using. This laptop has given me nothing but problems. Although it looks nice, the keys are super sensitive. As I type, emails get deleted, sent too soon and words get replaced. I've been using PC laptops for 10+ years and have never owned a laptop this poor. Also, the charge goes out quickly so it's not great for travel.
Summary: 1. I purchased the UX32VD-DH71 with an advertised battery life of up to 7 hours. You will be lucky if you get 3.5 with some web browsing a maybe writing a Word Document. If you want a true "mobile" laptop - look elsewhere. The excuse from the tech. support was that Windows 8 is "more power hungry." The machine was running Windows 7 Pro will all of the latest Win 7 drivers from Asus. 2.
Summary: Asus support very poor! Unit shuts off by itself and hangs..... After reading other's experience I surmise that two out of every three was poorly, very poorly assembled. I was basically taken for the same ride as many others. When I asked for a clear copy of the operating system I was told to download at a website that is untrustworthy; I wound up with more problems and malware! I would love to shove this down Asus's throat.
Motherboard malfunction - still under warranty - ASUS is ignoring their official repair lab
Yochanan Bigman, Amazon
24 November 2013
Summary: The computer looks great, is easy to carry around and worked quite well for the first 10 months (though sometimes I had some trouble with getting the screen to light up after sleep mode). About a month and a half ago I got the "blue screen of death" and sent the computer to the lab (still under the warranty). After a few days I was told that there is a problem with the motherboard and it needs to be replaced. Nothing happened since (a month ago).
Summary: Terrible quality control! We have had this laptop three months and it has bricked itself three times. Twice it would not turn on because the keyboard ribbon cable came out of its socket on the motherboard. The power button is on the same component as the keyboard so if the keyboard won't work, you can't even power on the laptop. Bad design and the ribbon cable socket for the keyboard is a bit of a joke.
Summary: I bought this computer for my husband and we are surprised how slow it is just when we browse the internet and use the word processor (we tried firefox, chrome and explorer and all are slow). We wanted to give it back to buy another computer but the seller wouldn't take it back, even though we hardly used it. In any case if you decide to buy it, use amazon and not other sellers... We bought it from BuyBuy online and I will never buy anything grom them again!