My tab key broke. Asus tech support required repeated ...
18 December 2014
Summary: My tab key broke. Asus tech support required repeated efforts to contact them. I called in and have an RMA and am sending this back. This is a significant inconvenience to my work. We paid top dollar and expected a quality product that failed at a basic level. Will update this as things are repaired.
Summary: A few days after getting the laptop, the screen started to flash. I’m not talking flicker, it was literally flashing like a strobe light which made it pretty much unusable. I called tech support and like other reviewers, I encountered some serious incompetence. After 2 wasted days I just returned the laptop to Amazon. I bought another one and this one has been working well. Other than horrible tech support my only substantial complaint is the track pad.
Summary: Let me start by saying this hardware is fantastic for an ultrabook. I don't think it justifies the ridiculous price, and you are really paying several hundred dollars for the "my computer looks better than yours" argument alone, however if that is important to you then it isn't an issue. That aside, here are my first impressions with the machine: 1. Mouse - Absolutely fantastic. Responsive, precise, feels good to use and the gestures integrate well with Windows. 2.
Summary: This is a very good-looking machine and performance is generally good. But a few design choices make it a bit of a let-down especially when one considers the very salty price: First, the 256GB SSD is way too small - with the recovery partition, system, program, normal losses, etc, you have barely over 100GB for media storage and I personally like to keep lots of media files on my computer.
Summary: Well I did love this laptop, until it just died on me. Hard drive is dead and it won't boot. I've babied this thing since I got it in January. ASUS support claims this is not systemic...even though another reviewer here states it happened to them twice. Their RMA materials act like they are doing you a favor by fixing their own problem and I'm terrified of the turnaround time. They had the gumption to tell me to back up my data before I sent it back. Uhm..
Summary: The machine is powerful, good looking, lightweight and very well put together, but comes hampered with a few major and minor flaws that undermine its usefulness. Some of these can be addressed by sophisticated users, some cannot. Comparing this laptop to my previous Vaio Z with a 7 series processor and a raid 0 solid state drive setup, I find this machine to operate more than twice as fast at about the same weight, although lacking the previous laptop's built in optical...
Summary: Nice laptop, seems a bit slow despite the specs (my yoga 2 was faster) but main design flaw is the incredibly stupid charger / adaptor it comes with. It is big, bulky and designed so that it doesnt fit in many plugs if they are close to the floor or just above a desk (as they are in most hotels). Really stupid design by Asus.
Excellent in many regards, but perhaps not for business...
S. Kaintz, Amazon
17 March 2014
Summary: I bought the Zenbook to compare it to the Samsung Series 9 (NP900X3G--not the Plus or Lite, the thin one with Haswell). After using the Zenbook for a few days I decided to return in as I felt ultimately the Samsung was the better business laptop despite having a slower processor. For me the added weight of the Zenbook, the needless glossy touchscreen, and the a mild concern over durability were the deciding factors.
It's five stars for most of you, but two stars for some; let me explain ...
M. Lehr "Be Cool, Be Kind, and Be Well", Amazon
16 March 2014
Summary: The crux of the issue for me is Windows 8 (or 8.1). Other reviewers have said in effect: This is a great machine, but Windows 8 stinks. Well I agree, except that a great machine running Windows 8 is not a great machine. I know most of you are committed to Windows, but a handful may not be. IF YOU ARE COMMITTED TO WINDOWS ... especially if you must have an Ultrabook, then this is a fine choice.
Summary: I bought this laptop in January but have not been using it due to travel. And this week just I was starting to load some apps and wanted to use it, I was prompted to upgrade to Win 8.1, which i did. And yesterday it did an automatic update from MS. After this incident, his laptop won't turn completely off even after I did a 'setting - power - shutdown'. The power and the WIFI buttons stay on after the system was shutdown.