Summary: Got the top of the line model with 2 SSDs in December of 2013. In September the first SSD failed and I sent it in for repair/ replacement. A month ago one of the two SSDs failed and yesterday the second one failed. We'll see if they repair it again now that it's out of the 12 month basic warranty. This is my second ASUS and the second one that I had to send in for hard drive issues.
Summary: Supplied activation code for Windows does not work, so have to purchase a valid activation code. Was unable to contact anyone about issue short of returning item, great product but be prepared for aditional cost. As stated it does not come with manuals or anything but the windows activation code sticker was on the underside of laptop and did not work with installed version of windowd
Summary: I bought this product based on its reviews. It's a nice laptop... when it works. I'm not sure if it's due to build quality or due to the incompetence of ASUS' customer service, but I ended up sending it back 3 times in less than a year for the same issue. Either the hard-drive was failing, or the RAID controller was faulty.
Summary: worst laptop ever!! At first, I loved it due to the sleek design and speed. However, ~4 months after purchase, It spontaneously went into the BIOS menu and wouldnt exit. I tried everything that was suggested online and by experienced technicians. It also corrupted the hard drive (which consists of 2 SSD drives-making it super difficult and expensive for any type of data recovery).
Summary: I bought an Asus UX301LA six months ago. Recently it began to blue-screen one or twice an hour with a KERNAL_DATA_INPAGE_ERROR. I believe the issue is related to power distribution and similar to what's documented here: http://technologicaltheologian.blogspot.com.ar/2012/10/zenbook-prime-and-unexpected-shutdown.html?
Hard Drive Failed After 1 Month, ASUS Customer Service is the Absolute Worst
Paul Heideman "grad student", Amazon
26 November 2014
Summary: One month after dropping $2,000 on a top-of-the-line computer that I hoped would last me at least four years, my UX301LA suddenly stopped recognizing the bootloaders in either the Ubuntu or Windows 8.1 OSes I had installed. I took it to a local shop for testing, and they found one of the SSD drives had failed, and there were some problems with the hard drive controller on the motherboard. So I went to ASUS' website to see if there were any local ASUS service centers.
The UX301LA looks great on the outside but I've had nothing but problems with it
William R. Healey, Amazon
11 November 2014
Summary: Terrible laptop. On the outside it looks great, and the hardware feels extremely solid. I was extremely happy at first but after a few months it's been nothing but problems. * One of the SSDs failed after a 3 months, had to mail it in at my own expense and wait a week for the repair to be completed. * The micro-hdmi port is extremely touchy, leading to static and periodic dropped display connection. * The touchpad drivers lag every few seconds by default.
Summary: was not intel hd 5100 as its describe. if you are going to buy the laptop from i5 processor and wanting a intel hd 5100 graphic card make sure you ask the seller to look through the laptop and not trust the serial box number.
ASUS - flashy look, but if it has problems, forget about your warranty or competent tech support
8 October 2014
Summary: Bottom line, I can't recommend anyone buy this product - in fact, I'm recommending against purchase of any ASUS computer. Here's why. I purchased the Zenbook earlier this year, and I was initially very pleased with the features, the weight, and the performance. Then, the problems started and ASUS tech support and warranty repair turned out to be a hollow shell.