Reviews and Problems with Asus Zenbook Prime UX31A
Showing 1-9 of 9
failed after 4 months :(
J. York, Amazon
2 weeks ago
Summary: UPDATE: After four months of light use, the laptop no longer charges. ASUS informed me that I can send it back to them (at my cost) and they will repair it, but they will also wipe the hard drive. Lowering my rating to two stars. I'll update my review with more information on the RMA process. ------------------------ This ASUS is an impressive laptop that is unbelievable small and light. The construction feels really solid. I love the backlit keyboard.
Summary: First, let me say the laptop itself is great. Price, design and -- after a series of updates to the trackpad -- overall usability. It's an Air imposter, but a very good one with a nicer display. On its own, I'd rate it 4 to 4.5 stars. Here's the rub: It's made by a company called ASUS, and I have NEVER had worse support. You can roll your dice (as I did) but if you come up "snake eyes" you're screwed (and, yes, I did).
Summary: I got my zenbook yesterday. First, the fan noise is very annoying. It is not loud but it gives very high peak unpleasant sound. Second, the touch pad is not working. Yeah, this can be solved by downloading the new driver. But how the hell do users know this? And even after upgrading the driver, sometimes the multi touch features become inactive, then I need to restart. Third, it seems that this laptop comes with so many useless apps.
Summary: I bought the zenbook in May 2012. It is a beautifully designed product and I got constant comparisons to the macbook air. After the first 6 months, I had the first issue with the software - so one can only blame Microsoft for this. Windows 7 started crashing regularly. I cleared off some temp files and cookies - and the problem went away. One year passed by and one fine day, in June 2013, the charger stopped working.
Summary: ... so far [from what it could be]. There is much to like about this computer: fast chip, SSD drive, real HD screen, thin and light, decent (if not great) keyboard, and the smallest AC adapter I've ever seen for a laptop. But it is not a touchscreen, which takes all the fun out of an ultrabook. In fact, they should not even call it a Windows 8 Ultrabook without the touchscreen. (And the product description should be clear that there is NO TOUCHSCREEN.
Please do not buy this product, especially not from ETech LLC
10 August 2013
Summary: We bought this product with great hope. Within 3 days of minimal use/trial of the laptop, we saw a kernel error with blue screen. We were surprised to see this error in a new machine. along with that the touch pad is extremely sensitive. The cursor would shift and click buttons sporadically and it has been difficult to use the laptop. We contacted this seller within 10 days or so of purchase of the laptop and he has been harassing us with the return policy.
Summary: This laptop is an awesome buy. Comparing spec for spec your getting much more for your money with this machine compared to the MacBook Air. The screen is really something you have to see to believe. The difference between a TN panel (the standard) and this IPS panel is amazing. This screen is so bright and being 1080p gives a super high pixels per inch. It literally boots completely into Windows in around 10 seconds.
Summary: I have an older version of Zenbook, 256 Gb ss drive, and another even older machine with 128GB ss drive. Great machines, but disastrous keyboard and mouse. The aluminum case is too soft, using USB mouse and keyboard works only as long as the connectors do not wear out. Fairly awkward, when one has to wiggle the connectors till it works.. Updating drivers for touch pad seem to work, but problems are back soon, perhaps with the next windows update.
Excerpt: sto cercando un computer portatile che questa volta mi duri un po, sicura sono andata sulla Asus, di solito è un ottima marca, ma questo suo prodotto ha un qualcosa che non mi convince.Un mio amico l'ha comprato dicendomi che era buono e durevole, cosi gli ho chiesto di farmelo provare per essere sicura dell'acquisto.