Reviews and Problems with Asus Zenbook Prime UX31A
Showing 1-3 of 3
failed after 4 months :(
J. York, Amazon
10 December 2013
Summary: UPDATE: After four months of light use, the laptop no longer charges. ASUS informed me that I can send it back to them (at my cost) and they will repair it, but they will also wipe the hard drive. Lowering my rating to two stars. I'll update my review with more information on the RMA process. ------------------------ This ASUS is an impressive laptop that is unbelievable small and light. The construction feels really solid. I love the backlit keyboard.
Summary: This laptop is an awesome buy. Comparing spec for spec your getting much more for your money with this machine compared to the MacBook Air. The screen is really something you have to see to believe. The difference between a TN panel (the standard) and this IPS panel is amazing. This screen is so bright and being 1080p gives a super high pixels per inch. It literally boots completely into Windows in around 10 seconds.
Summary: First, let me say the laptop itself is great. Price, design and -- after a series of updates to the trackpad -- overall usability. It's an Air imposter, but a very good one with a nicer display. On its own, I'd rate it 4 to 4.5 stars. Here's the rub: It's made by a company called ASUS, and I have NEVER had worse support. You can roll your dice (as I did) but if you come up "snake eyes" you're screwed (and, yes, I did).