Reviews and Problems with Asus Zenbook Prime UX31A
Showing 1-6 of 6
Starts out good, turns horrible
3 March 2014
Summary: When I first got this laptop I loved it. It's light weight, the screen looks good, the keyboard feels good, everything seems great. However, after 4 months of use I noticed a white smear on the screen. If you google this issue, you'll see that a lot of other people have this issue and it's caused by the keyboard rubbing on the screen when you shut the lid. You can't even close the laptop or every time you do it will just cause further damage to the screen.
Summary: I am a college student and I was looking for a portable laptop to take to class everyday. So, I bought this laptop about a year ago. At first, I loved it. It was light, fast enough, beautiful, and thin, exactly what I was looking for. Once I'm a while the trackpad would act funny. But it never was a problem.
Looks like a great product but will cause you many a head-ache in the long term
26 November 2013
Summary: At face value, this ultrabook is an incredible deal; powerful processor w/ intel hd 4000 graphics, great build, an amazing screen resolution and from a historically fantastic company. However, after a year of ownership, I cannot recommend it. I'll place this here to save some time TL:DR - Power adapter failed after 4 months, not covered by warranty. Hard drive fails (bootsector failures) after 13 months - return to ASUS in California for repair (lost all data).
Summary: I purchased this laptop specifically for the gorgeous 1080p matte screen. Because of Windows 8 it seems impossible to find a decent pc without touchscreen, let alone with a display of this quality. The computer arrived on time and well packaged. I was immediately struck by the build quality - incredibly sleek, lightweight, and solid. Unfortunately, the problems began as soon as I powered it up. I noticed a cluster of dead pixels near the center of the screen.
Buy this product from this manufacturer at your risk
Phillip M Enright, Amazon
3 September 2013
Summary: If you 'google' this product, you will find many other purchasers have had massive problems with it. It would seem to have inherent design/manufacture problems to do with its power management system and the motherboard. What is more concerning is that ASUS does not provide an acceptable level of 'ASUS owned' technical/service backup for their products.
Summary: Not satisfied product and poor service. Always has Internet connection issue and the touchpad is too flexible to use which I can hardly control it very well. I required a return within 30 days, but wa rejected by the seller. Very Annoying.