Horrible customer service. Pray you don't have problems.
Melanie M., Amazon
26 September 2014
Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times. Every time I sent it into their 'service' center, the part they replaced failed again within months, or even weeks.
Summary: I love my new lap top. It has so many apps on it and I love how easy it is to find everything. I wasn't sure if I was going to like it in the beginning but after the first week I was sure this was right for me. The key board is different than I have had before, this one has soft keys that are a nicer feel when pushing them. Not sure how to describe it but I love the keyboard. I would recommend this laptop to any of my friends or family.
Summary: Boots up kind of slow. Had to sit on the line with Microsoft Support to get the 8.1 update... and my laptop didn't come with a product key or licensing information for the software so that's an extra step in the process of getting it up and running. I noticed that when I type on the keyboard, when I hit backspace I'm almost always hitting the Num Lock key. I like that it came with some decent virus protection. Eh, can't say it is a bad computer all in all.
Summary: Like the laptop.....good one ....my only concern was it has speakers at bottom......I read reviews and noticed many of them said that speakers are at bottom, but didn't think they were too bottom .... ;) LOL.....