very flimsy product and poor customar service from manufactor
Samantha B., Newegg
24 January 2014
Pros: Keyboard is great for typing with
Cons: Very flimsy. Poor speakers. Poor customar service from asus, after taking 3 weeks to repair, the laptop came back without screws. Asus will not send screws directly. I have to ship it, despite telling the company that I could not due to needing it for school.
Cons: Box arrived in decent condition with the exception of one crushed corner and normal shipping wear. Packing was alright but after powering up the screen was cracked and there was a large white block covering 1/6 of the screen in the left corner. I have had boxes come in much worse condition and th...
Pros: Fast, long battery life. Good all around laptop for the price.
Cons: Screen broke after owning laptop for less than two weeks. Nothing happened to the laptop other than carrying it in a case between classes. Never dropped, never hit. Huge tear in the LCD screen which left a huge white block in the corner.
Summary: This product has thus far turned out to be a terrible waste of money. I picked this because I needed a new laptop for a decent price. I have always loved Asus products. They are typically reliable in my experience. That is why I chose this one. I was apparently quite mistaken in this case.
Pros: Decent price for what you get
Cons: Windows 8 Hard drive failing wireless card turns off on its own
Summary: The computer did not work out of the box. Windows 8, which I did not want, was preinstalled and the backlite for the monitor was not working. Had to mail the product to ASUS in California for repair. Also had to pay the postage as ASUS did not authorized postage. Not happy with this experience.
Summary: i'm pretty mad about this, tbh. as soon as I got the laptop i was having issues with programs 'not responding' or my internet stopping. i have to keep skype open at all times because it's the only way I know if I stop having a connection.
Summary: I have bought several models like 6 laptop asus and acer, for 330 - 350 $, and this is the worst... very slow, came with a dead usb port... Really asus, my family have 3 x X55A and they are very good laptops, but this one X55U came with windows 8 very slow, i installed windows 7... and still slow...