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Asus X552ea
8.5 out of 10

Asus X552ea

Best Price at Amazon

Reviews and Problems with Asus X552ea

Showing 1-10 of 22
Overall 2
2.0

I am not clear if this is an asus problem ...

andrea schrage, Amazon
18 May 2015
  • Summary: I am not clear if this is an asus problem or the company that sent it to me. I have wondered if this was refurbished poorly. All the screws on the bottom of the laptop fell out and then 1 month after the year warranty expired, the computer crashed and I had to have it fixed.
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Overall 2
2.0

Horrible Customer Service. Pray you don't have problems.

Melanie M., Amazon
26 September 2014
  • Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times.
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Overall 2
2.0

Horrible Customer Service. Pray you don't have problems.

Melanie M., Amazon
26 September 2014
  • Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times.
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Overall 2
2.0

Failure Configuring Windows Updates

SomeGuy, Amazon
22 July 2014
  • Summary: Like another reviewer, I'm stuck with the "Failure configuring Windows updates Reverting changes Do not turn off your computer". This is on a brand new laptop. The only change made since receiving it factory fresh are installing Chrome.
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Overall 2
2.0

Horrible Laptop

JnnWht2011, Amazon
26 June 2014
  • Summary: I've just turned it on the second day I bought it and it says 'Failure Configuring Windows Updates Reverting changes do not turn off your computer.' It's been like that over TWO HOURS. I can't pull up a file and it won't let me activate the computer at all.
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Overall 2
2.0

Junk

Gonefishing2, Amazon
19 April 2014
  • Summary: I used it half a dozen times and now I have to send it back for repairs. Never will I own another one. When I get this back I will put it on Ebay.
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Overall 2
2.0

The slowest thing in the world!

Katrina H., Amazon
13 April 2014
  • Summary: I purchased this laptop thinking that this would be a good deal for the price as I didn't want to use it for much more than browsing the web and playing 1 facebook game. I got this computer and started it up and did all the necessary stuff I needed too.
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Overall 2
2.0

Hard drive dead in about a month

anon, Amazon
22 March 2014
  • Summary: Had this for about a month of soft use. Then it took a crap on me. after a week of the screen not coming up, I took it to have it looked at. Was the hard drive corrupt? no, it was dead. Maybe used it a a total of 3 hours in that months time.
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Overall 2
2.0

Save Your Money

Mark Larson, Amazon
11 March 2014
  • Summary: My second laptop purchase from Amazon and the second time I've been disappointed. First of all, this laptop has the pervasive wifi limited connection problem. Secondly, the product was advertised with a 500GB hard drive. I was sent a hard drive with 150 GB instead.
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Overall 2
2.0

3 months in & wish I could bail

Claire, Amazon
7 March 2014
  • Summary: I bought this laptop at the beginning of January 2014. I'm not on my computer 24/7 for work or personal tasks, in fact what I need a computer to do is very minimal. However, this machine has been nothing but a problem since about a month after I got it and at that point it was too late to return.
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