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Asus-x550ca-series.34284392
8.6 out of 10

Asus X550CA-series

Best Price at Amazon

Reviews and Problems with Asus X550CA-series

Showing 1-10 of 41
Overall 2
2.0

Horrible customer service. Pray you don't have problems.

Melanie M., Amazon
26 September 2014
  • Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times. Every time I sent it into their 'service' center, the part they replaced failed again within months, or even weeks.
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Overall 2
2.0

Horrible customer service. Pray you don't have problems

Melanie M., Amazon
26 September 2014
  • Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times. Every time I sent it into their 'service' center, the part they replaced failed again within months, or even weeks.
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Overall 2
2.0

One Star

Marc, Amazon
19 August 2014
Overall 2
2.0

Asus missed the boat on this one

Ricketts, Amazon
3 July 2014
  • Summary: Well, I have never had to call tech support for any other computer I have owned. I have over the last 8 years owned 4 other Asus computers. This one must have been a Monday or a Friday machine. Just a lemon. Crashed twice during the obligatory Windows 8 updates, then I had no audio, then it died completely during Windows 8.1 upgrades. I had to call Asus tech support 3 times in one day and the last time the CSR told me it was pooched.
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Overall 2
2.0

ASUS worked well for 6 months

Frecklesme, Amazon
26 June 2014
  • Summary: After several recommendations, I purchased an ASUS laptop. It took me about 6 months to get use to the smaller keyboard. By that time, however, the letters on the keys were wearing off. In addition, after 13 months, the keyboard started skipping keystrokes. I would type a word and only some of the letters would appear on the screen. Now the computer is freezing up on me. I will be typing away and all of a sudden it just stops.
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Overall 2
2.0

Worst computer I've ever owned

Pancho's Kindle, Amazon
6 June 2014
  • Summary: This piece of junk is the worst machine I've ever had to deal with. Microsoft Updates hangs the machine up in a "Failed to configure updates" loop and it's all but impossible to get it out. I can't even safe start because the hangup is somewhere in the BIOS. I have managed to work around it with an Ubuntu boot USB that confused the Asus enough to get me to the repair screen.
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Overall 2
2.0

Awful

Ally Wakeman, Amazon
26 May 2014
  • Summary: This laptop is awful, it is always lagging and having malefactions. The screen has cracked 3 times out of no where. I absolutely do not recommend this laptop to anyone for its horrific qualities.
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Overall 2
2.0

Slow, Unreliable

Juancarlos Manon, Amazon
23 May 2014
  • Summary: I purchased this laptop recently thinking that it would be a satisfactory replacement for my HP G60 laptop that has been suffering from the blue-screen-of-death, however, my experience with this product has been abysmal. First, the Windows 8 OS that comes with this computer doesn't function correctly - some apps simply will NOT open.
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Overall 2
2.0

ASUS 550c - A big disappointment - waste of money & cheated by Dealer and ASUS

Raghavendra Chamiraju, Amazon
9 February 2014
  • Summary: Having horrible experiances with this ASUS X550C. I bought it from a local store in Hyderabad for a wooping Rs.43,000. Having keyboard, DVD drive issues (makes loud noice and does not read the Drivers CD itself) and the screen as well- I have been cheated. If you are typing, the cursor lands somewhere else. Having lot of trouble in typing. The MOST DISAPPOINTING LAPTOP and a huge loss to me .. Not sure it is a gambling price or someone played a dirty trick on flipkart !
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Overall 2
2.0

Find another laptop

Anita L. Adams "AA", Amazon
21 January 2014
  • Summary: Purchased this laptop for our son for school in early August after researching several brands and my own experience with an Asus tablet. Unfortunately, this laptop has been a disappointment. He's had problems with it freezing/becoming unresponsive to the point that the only way to get it working again is to do a hard reboot.
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