Summary: This computer is a piece of junk. It was recommended to me at Best Buy but I regret taking their advice. Within a week of using an Ethernet cord the port broke, no longer able to hold the cord in.
Summary: I bought this laptop for my son for Christmas 2013. From the day he opened it, it has had problems. I hate the process of returning items, so I didn't return it immediately--which is what I should have done. I sent this back in the spring for several issues, and it worked for a while.
Summary: PLEASE! DO NOT BUY! Absolutely the worst piece of electronic equipment I've ever used. Bought it to do one simple task and it couldn't handle it. Shut down once all on it's own (still don't know why) & again during a Microsoft update. Forget calling the factory, you'll need an interpreter.