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Asus-x401.33779767
8.1 out of 10

Asus X401

Best Price at Amazon

Reviews and Problems with Asus X401

Showing 1-10 of 37
Overall 2
2.0

hands down the worst computer i've ever had the misfortune of dealing with

Diane, Amazon
1 November 2014
  • Summary: hands down the worst computer i've ever had the misfortune of dealing with. my very first computer, which had 32mb of ram, was faster than this piece of junk. the amount of bloatwear is ridiculous! i'm pretty sure the bloatwear takes up more space on the hard drive than the os does. the wireless card is so slow it makes me feel like i'm using dial-up again, even with the power settings on maximum performance. yeah, maximum performance....
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Overall 2
2.0

Horrible Customer Service. Pray you don't have problems.

Melanie M., Amazon
26 September 2014
  • Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times. Every time I sent it into their 'service' center, the part they replaced failed again within months, or even weeks.
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Overall 2
2.0

One Star

CRUZ, Amazon
14 August 2014
Overall 2
2.0

damaged product

newdoc5, Ebay
2 August 2014
  • Summary: It is good computer and this is the third one I have. This particular unit was damaged, scratched and the hard dive infected and virtually useless. A good computer sold by a less than good dealer,.
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Overall 2
2.0

Came with a version of windows 8 that won't work.

Amazon Customer, Amazon
3 June 2014
  • Summary: This came installed with Windows 8 and after a few days it kept telling my version could not be activated and I have to call customer service to get it to work. The message kept coming up and prompting me to activate and then when I tried, it would tell me my code was incorrect. What a huge inconvenience! Also the space bar NEVER works. You practically have to bash on it to get it to work. (Which is annoying because I got this laptop in order to do my writing on it.
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Overall 2
2.0

Don't buy it

claudia acreman, Amazon
18 May 2014
  • Summary: Don't buy this laptop. It is slow and full of malware, which are difficult to remove. I planned on using this device for work, but gave up. I am utterly disappointed.
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Overall 2
2.0

Problems since day 1

Pennell Hopkins, Amazon
4 April 2014
  • Summary: I bought this laptop for one thing, to plug in my company provided USB and use the laptop for work. Since you cannot access the bios to install the USB, I spent $125 on a tech who spent hours on the phone with ASUS who also did not understand how to access the bios. Somehow, between the 2 of them and my money they got the computer to boot to the USB.
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Overall 2
2.0

One Star

Marie Hankins, Amazon
6 March 2014
  • Summary: The vender was very difficult when I tried to return the defective computer! Amazon helped work it out.
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Overall 2
2.0

Laptop is great except one THING!

Joe Adekunle, Amazon
28 February 2014
  • Summary: The laptop itself is great. Nice and thin, a little heavier than you would think for how thin it is. But lets be serious its not a Mac air. I still like it though. The resolution is nice, the keyboard are smooth. But the touch pad is not that firm. I have a feel within a couple of months or so with heavy useage there might cause a problem. The shipping was fast and it arrived almost new.
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Overall 2
2.0

Not so good...

LaJean, Amazon
24 February 2014
  • Summary: I wanted to buy a Windows laptop just for simple things, like checking my e-mail, playing games, or transferring photos. I thought going with an inexpensive one would be fine, because I don't need anything too technical. Well, this laptop wasn't even good for that! The mouse pad was way too sensitive and seemed to malfunction quite a bit and jump around. I thought using my wireless mouse would take care of the problem, but that didn't work either.
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