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Asus X401
7.5 out of 10

Asus X401

Best Price at Amazon

Reviews and Problems with Asus X401

Showing 1-10 of 46
Overall 2
2.0

One Star

Xiao Nian Wu, Amazon
20 November 2014
Overall 2
2.0

hands down the worst computer i've ever had the misfortune of dealing with

Diane, Amazon
1 November 2014
  • Summary: hands down the worst computer i've ever had the misfortune of dealing with. my very first computer, which had 32mb of ram, was faster than this piece of junk. the amount of bloatwear is ridiculous! i'm pretty sure the bloatwear takes up more space on the hard drive than the os does.
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Overall 2
2.0

Horrible Customer Service. Pray you don't have problems.

Melanie M., Amazon
26 September 2014
  • Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times.
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Overall 2
2.0

One Star

CRUZ, Amazon
14 August 2014
Overall 2
2.0

damaged product

newdoc5, Ebay
2 August 2014
  • Summary: It is good computer and this is the third one I have. This particular unit was damaged, scratched and the hard dive infected and virtually useless. A good computer sold by a less than good dealer,.
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Overall 2
2.0

Came with a version of windows 8 that won't work.

Amazon Customer, Amazon
3 June 2014
  • Summary: This came installed with Windows 8 and after a few days it kept telling my version could not be activated and I have to call customer service to get it to work. The message kept coming up and prompting me to activate and then when I tried, it would tell me my code was incorrect.
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Overall 2
2.0

Don't buy it

claudia acreman, Amazon
18 May 2014
  • Summary: Don't buy this laptop. It is slow and full of malware, which are difficult to remove. I planned on using this device for work, but gave up. I am utterly disappointed.
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Overall 2
2.0

Problems since day 1

Pennell Hopkins, Amazon
4 April 2014
  • Summary: I bought this laptop for one thing, to plug in my company provided USB and use the laptop for work. Since you cannot access the bios to install the USB, I spent $125 on a tech who spent hours on the phone with ASUS who also did not understand how to access the bios.
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Overall 2
2.0

One Star

Marie Hankins, Amazon
6 March 2014
  • Summary: The vender was very difficult when I tried to return the defective computer! Amazon helped work it out.
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Overall 2
2.0

Laptop is great except one THING!

Joe Adekunle, Amazon
28 February 2014
  • Summary: The laptop itself is great. Nice and thin, a little heavier than you would think for how thin it is. But lets be serious its not a Mac air. I still like it though. The resolution is nice, the keyboard are smooth. But the touch pad is not that firm.
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