Summary: Gently used. This was a backup to my primary pc. Motherboard was fried in less than a year. Battery won't hold a charge...can't recalibrate...system won't perform updates…errors out when performing an 'update' to update...wiped and reboot…all to no avail.
Summary: There is no manual with this laptop. When I asked Asus about the missing manual a representative replied they do not provide a manual, as it is available as an e-manual. So that means I download the manual to my desktop, and read it while playing with the laptop to figure it out.
Summary: Hands down the worst laptop I have ever owned. So much so, I'm writing this review on my phone because the laptop is frozen..... again. The only programs installed on it that weren't already there is MS Office Professional and Skype.
Full of useless bloatware AND is notorious for the central pin on the power adapter breaking off
KK "email@example.com", Amazon
16 November 2014
Summary: This machine is full of useless bloatware that slows it down incredibly, and ASUS does not provide a list of what of these you HAVE to keep in order for the machine to run. I went to return it but missed the return date. Maybe I can spare someone else the nightmare of having to futz with this mess.
Summary: After a few weeks of using it, one day i turned it on and the screen was pitched black. It simply died, the keyboard lights seemed to be working but the screen is just black. A restart or taking the battery out won't solve the problem.
Summary: I am very disappointed with this product. I previously owned an Asus laptop that worked very well, but this one is horrible. It is slow and freezes constantly. I wanted a light-weight, simple computer. I do no gaming, and I only stream music on YouTube.
Horrible customer service. Pray you don't have problems.
Melanie M., Amazon
26 September 2014
Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times.
Summary: Bought this to replace a dying 10.1" Acer used by a bedridden relative, because it has a bigger screen but supposedly weighs the same (2.6 pounds). Immediately felt heavier upon arrival. Put it on the scale and found it's actually 2 pounds 15 ounces (2.9375 pounds)!