Summary: The PC arrived well packed and was everything that I wanted, except the battery wouldn't charge and remained permanently flat. Now I discover this is not unusual for this item! Thankfully Amazon accepted it back and refunded my money promptly. 5 stars to Amazon but I will not be buying Asus again.
Horrible Customer Service. Pray you don't have problems.
Melanie M., Amazon
26 September 2014
Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times. Every time I sent it into their 'service' center, the part they replaced failed again within months, or even weeks.