Summary: I am very disappointed. I sent the first one back, because it would not hold the battery charge. This second one has the same issue. So disappointing. Apparently, no one does an inspection on the product.
Summary: There's a reason they offer you the free MS Office software with this machine. I expected it to be slower than my larger laptop given its small processor, but I never expected the extreme sluggishness that it experiences. I also agree with all the reviews of Windows 8.1 being horrible as well.