Summary: My real only gripe with the computer is that sometimes the keys wont register the key press unless you press with an almost unnecessary amount of force. And then the numlock key is replaced with the Vivobook computer manager button which i find myself accidentally pressing often when reaching for the backspace. This will interrupt my work by bringing up another screen. Otherwise it is a very good laptop and I feel will last for a long time to come.
Horrible Customer Service. Pray you don't have problems.
Melanie M., Amazon
26 September 2014
Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times. Every time I sent it into their 'service' center, the part they replaced failed again within months, or even weeks.
Summary: this computer is a piece of crap - wifi doesn't work, keyboard doesn't work - space bar doesn't work, touch key pad doesn't work. no change after spending time with tech. This is the 4th piece of crap I've gotten from Amazon - NEVER AGAIN!@@!!!!!!!!!!!!!!!!!!!!! Give me my 9 year old Dell from Dell- it works far better than this Asus crap. It's prettiness still doesn't earn it one star but I can't submit.