Summary: The adapter keeps unplugging due to week connections. The mouse pad is also very unresponsive. I wish they built a more sturdier adapter so that when you use the electrical outlet it won't turn off
Summary: I bought two of these. Initially very good computer, but with one of them the screen splits into two halves, making the computer unusable. There is one month left on the warranty. My partner and I both called the service department to get an authorization number to have it serviced, and we each got the runaround.
Summary: Okay well I bought a laptop from ASUS. The laptop works well except for the fact that as soon as I got it there was something wrong! I contacted Amazon who were very apologetic and immediately sent us a shipping label to send it back and sent us a new laptop. I thought that it was just bad luck that the first one had stopped working. However as soon as I got the second one it to had a problem! The screen flickered all over the edges!
Summary: THis computer is so subpar to others with similar features. I made the serious mistake of listening to a salesperson without truly exploring how this computer functions. The keyboard jammed up within a day and the motherboard fried two days after that. Instead of replacing the unit, ASUS 'repaired' it and sent me the lemon back with a bootleg copy of windows 7 on it instead of my own real copy!
Summary: I purchased a new Asus U43 in December of 2010. Added the Ram to it so I had 8gig and a fast 1/2 gig hard drive. Fortunately I purchased the extended warranty from Best Buy. I started having problems with one of the 3 USB ports in February, but ignored it as I had 2 other good ones. But the video/audio was horrible - especially when I tried to use Skype. Then it started slowing down etc. Gave it back to Best Buy on June 1, and it's been in ASUS hands since then.
Summary: I purchased this ASUS as a graduation gift for my son as he set off for college. The computer worked wonderfully for about 8 months but suddenly crashed never to be restarted again. I called the ASUS support line and the gentleman I spoke to was unhelpful and rude. I asked to speak to his supervisor who was even more unhelpful and extremely rude. They were unwilling to supply a box or even a shipping label for return of the computer.
Summary: This is my first Asus product, and, unfortunately, I am not at all impressed. This is one of the most disappointing computers I have ever used. While the specs and pictures look nice on the box, this computer fails to live up to expectations. One of the biggest problems I had with this computer was the track pad; I found it to be slow and even a little buggy. I also found the speakers to be substandard.
Summary: I have had this laptop for about 6 months now. It runs well, if it runs at all. After a few months of use, the laptop keeps on crashing. It restarts in the middle of a session and goes into window's repair mode. I called amazon a few times to return the product, but they clearly said that since its been more than 3 months, they cannot return the laptop. Is it my fault that the laptop is totally useless for me?
HHD not working, freezing windows and terrible pad
10 December 2010
Summary: Although I bought this product @ BestBuy, here it seems to sum up most of the reviews. And I think it is extremely important for the next buyer to be aware of a very likely bad experience with ASUS. My experience seems to mirror most of the bad experiences reported here. I bought the ASUS computer because of the promise of a fast and reliable computer. Asus has a long tradition in providing hardware components and is very famous for its netbooks.
Summary: I hate to start my product review career on Amazon on a negative note, but this seems the only recourse I have to vent my frustrations resulting from my recent purchase here. First off, I've never bought electronics online fearing just this scenerio... Here's the scoop. Took the plunge to buy a new laptop, as Amazon offered up a pretty sweet deal for the Asus Bamboo, the computer I was very interested in, with a gift card and a Netgear push to TV device included if you...