It's a really good laptop. I've had mine for about 2 years ...
15 July 2015
Summary: It's a really good laptop. I've had mine for about 2 years and there have been no significant issues that left it unusable. Although, one problem is the audio port for headphones. Sometimes I would plug in my headphones and the sound would come through both the speakers and headphones.
Summary: I have had this computer for about a year or so. I keep it on a TV tray beside my recliner. Needless to say it gets much more use than my desktop unit...lol. Basically I use it to surf the web and check email. I'm sure it is capable of much more demanding tasks with the I5 processor and Windows 8.
I am well pleased with my ASUS R704A.The 17.3" screen is terrific and the machine is fast with the basic 4GB memory!
22 November 2013
Summary: A back-lit keyboard would have been nice, but this is a fast and cool running piece of hardware. I've used it about 4 months and am very pleased. I asked two sales techs and the service manager at Micro Center which brand had the fewest returns. They all independently said Asus.
Summary: Got this for a great price and has everything BUT the backlit keyboard that was on the page was incorrect. Although this was a major let down the price for an i5, 17.3", with 4GB of RAM was still a great price. I had done research on this laptop before buying it and knoew that was a possibility.
Summary: The customer service with the company was stellar. The return was smooth, our credit was instant. The description stated this laptop had a back-lit keyboard. The was a must for us. Sadly the description was wrong; it did not have a back-lit keyboard so we returned it.
Summary: I regularly shop on Amazon.com because of the convenience, the reviews and the customer service. The experience was not a positive experience customer service wise. Initially based on the specs and the price I was really impressed.