Summary: The laptop has been getting worse since I got it, so I decided to return it when I had enough free time. Pros: - Fast processor, can enjoy high quality videos with graphic card. It doesn't lag or hang when open many programs. Perfect for normal using.
Excellent laptop. Perfect condition for a refurbished laptop
3 April 2015
Summary: Excellent laptop. Perfect condition for a refurbished laptop. This laptop is fast!!! The keyboard having the numeric pad is a God sent. I did swap the hard drive with a SSD and it improved the speed notably. I would definitely recommend this laptop to others.
Summary: I got this laptop almost 2 years now. It broken twice. First time within one year. The screen will black when it is fully opened. The manufacturer fix it without cost(has to pay shipping though). Recently it broken again with same problem. I believe it is design problem.
Summary: I've had this computer for about 8 months now, am a semi-technical person, and someone who tries to keep their electronics in mint condition. While it seemed like a great computer at first, I have found myself at multiple times having to troubleshoot just to keep it working.
The worst technical support and customer service I have received from any company in my 43 years on this Earth.
23 March 2015
Summary: Great laptop but horrible technical support. I purchased this unit from Best Buy originally because they had it in stock. I could have saved $100 or so getting one online from another manufacturer but I was leaving for a trip and wanted to take it with me.