Summary: I bought this 16 months ago for my daughter who was going off to graduate school. Within a couple of weeks she was complaining that it ran very hot and had very poor battery life. A few weeks after that the hard drive began to make funny sounds and then the computer would not boot. Tech support at ASUS said that she should send the computer in for service and that the turnaround would be more than a week.
Broken Computer + Horrible ASUS Customer Service = Maybe I Got a Lemon
Amazon Customer "whyeie", Amazon
5 April 2010
Summary: There are many positive reviews on this and the specs for the price are great. So here's my story... I received the N61jq-x1 and immediately there was a problem with the touchpad. The cursor on the screen would jump all over when I touched the pad. It made the computer almost completely unusable.
Summary: After a very bad experience with an Asus N10Jh-A1 and due to Asus having a good reputation for laptops- a second unit was tried, the N61Jq-X1 (A1 is same except for having 2 year warranty). Amazon has changed it's ad for this laptop since our company purchased this unit, as it does not have the TV grade, additional amplifier and cone speakers etc, which was advertised. Asus website still has these features listed, including a really nice video touting their laptop.