Summary: This is my first review ever and I do not take lightly leaving a negative one, but while I like the features of the N56VM very much, before you purchase an ASUS laptop you should know just how bad their customer service is. My experience with the company has culminated in my being without the machine at the critical moment and having to spend an extra $400 to buy a hasty replacement, not to mention wasted hours on the phone and a lot of stress.
No Back Lit Keyboard; Poor Audio and Video Playback
W. Nuckley "Tony Badger", Amazon
20 October 2012
Summary: To keep this short... 1) The computer has no back lit keyboard. When reading independent reviews of this product the back lit keyboard was a major feature and promoted heavily. 2) Video and Audio playback is poor. Often broken and stuttering.This is a considerable issue given that this laptop is promoted on it's ability to handle multimedia.