Purchased 7 months ago and already showing signs of electrical problems
Ally T., Amazon
11 November 2013
Summary: I purchased this 7 months ago directly from Amazon. There were a few pros like the Icecool and Quick Startup feature but the negatives are adding up. I was getting used to the Windows 8 and sensitive touch pad and I tried to ignore some of the unexpected slowness issues or long periods it needed to restart after freezing when randomly when running an update.
Summary: I rarely write reviews but this laptop as been a huge disappointment. My main problem is that the screen blacks out. Moving the mouse and attempting to restart the laptop don't work. I have to remove the battery for a few minutes and then restart. It's very inconvenient when you're using it for recipes online and you can't proceed because you're waiting on the battery and restart. I have to do this at least once a week. I also find it weird that the cursor jumps around.
Summary: Bought a new Asus..in May....the number keys(top)did not work from the get-go....got some tench help FINALLY after hanging on forever...and the upper keys got fixed and then...Yippee...the touch pad became non-responsive....called again(on line)for tech support...held on for over half an hour before I hung up...called back a few hours later...hung on forever...finally got some help....which was being told to package up the unit and send it in to be fixed..
Summary: I actually sold an iPad on EBAY to get this laptop, because I needed more functionality and flat hard drive space. After a lot of searching, this seemed like the best bang for the buck (I got a brand new one for about $450.00.) It does have a nice construction as well as some nice features on the touchpad. If their support worked, I would like this more than any laptop I've had to date (and I have had about 40+ laptops.
Summary: I noticed a few days ago when I touch metal on the laptop I got a stick. I thought it was a jagged edge. It kept happening. I finally figured out the laptop was giving me little shocks when i touch the metal. Just checked to see if i could return to Amazon. I missed the return window by a few days. not sure what to do now. Next time I will buy from a real store. P.s. Windows 8 is the worst operating system!
Summary: 5 STARS FOR ASUS. 2 STARS FOR MICROSOFT. My second return to Amazon... not their fault. + PLUSES: Very good construction, visually attractive, powerful internals, clear display - no problems at all and I recommend ASUS as a company and brand of computer over the Lenovo, Dell, and HP which I checked out and bought. A better fit and finish overall than most laptops. ASUS is based in Taiwan. Lenovo is based in Beijing, China (and crazy NC).
Summary: I had an issue with the software not communicating with the disk drive and other hardware on the computer, so I chose to return it since it was new and I didn't want to have to fix a brand new laptop.
Summary: Pros: Lightweight, plenty of storage and memory, instant on technology. Cons: OS was faulty from the get go, freezing and crashing within a month. Finally got it to stop after the 3rd restore, this time using back-up disks from another computer. The touch pad is as others have described - very touchy and you end up touching it unintentionally. This results in text inadvertently highlighted and deleted, inserted into the wrong place and sometimes tricky navigation.