Screen Resolution is Horrible! Worse than my 5-year-old Gateway. Yuck!
10 February 2014
Summary: Terrible on the eyes! Why in the world a technology company would invest in a good-quality processor (i7) and a solid, attractive case-design and build, only to then "cheap out" on the screen resolution (768p) is beyond logic. This computer has the fuzziest presentation of text imaginable. You'll need a new eye prescription within a few days of trying to work with this ASUS.
Summary: I have used Asus laptops and thought them handy enough. This one is a disaster from top to bottom. The touchpad is too large, awkwardly placed, and overly sensitive. The space bar is, on the contrary, too insensitive, and so, after only a few months, it is hard to generate a space without whacking the thing dead center. The touchpad will deactivate itself on hibernation and then not function without a shutdown and power-up.
Summary: I visited multiple stores but could not find the item needed for my Purposes which was an asus laptop with windows 7. I searched, found and ordered the correct item i was looking for Which was an asus laptop with windows 7. However what i received was an asus laptop which had been upgraded with Windows 8 ( no touch). Which has given me nothing but problems So i have had to use my older slower laptop for the majority of My work which has hindered every aspect of my usage.
Summary: Very disappointed! windows 8 is useless and this system does NOT allow a downgrade. There are some work arounds, but personally, I would not go through the trouble for something that may or may not work.
Summary: I have had this computer since March and have had to call tech service six times for the same reason pointing device freezes up. Each time they try to fix the problem by resetting everything w2hi h means I have to reinstall all of my stuff. Pain in the rear. Now I am to send it back for 5 to 10 days. Ihave had computers since 1983 and have never had this much trouble with any of them. I would like nothing better than to send it back and be rid of it.
Keyboard issues from start and downhill from there.....
4 May 2013
Summary: For 25 yrs. or so, my husband and I have only owned Dell and Toshibas for ourselves and Macs for our now-adult kids. We've had high satisfaction across the board yet saw this sleek-looking, light weight Asus in Best Buys (Windows 8) on sale for $529 and decided to try something new. Two reps assured us its performance was as good as, if not better than, any Dell laptop. (We're both self-employed and use all-in-one desktops at work.
Summary: This seemed like it would be a great computer for the price. I ordered one, received it, but the screen never lit when it was turned on. I returned it for another and the next one worked fine except that the DVD/CD drive did not work. I returned that for a refund. Thank you Amazon for your no hassle return policy. My refund was processed with no problem.
Product feels cheap and acts cheap and impossible to get tech support
Patrick Johnson, Amazon
15 April 2013
Summary: Title says it all. I need a reliable machine and this is not it. Everything feels cheap about this laptop. Keys, hypersensitive cursor, feel of plastic - God knows what's inside. After one day (and the expense of downloading Office), the machine has totally frozen up. I can't even force shut-down. I try to get Asus tech support and they're nearly impossible to contact.