Excerpt: This is a review of the device not the service. The service was excellent, ordered online ship to store and it got there when htey said it would. Picked it up with no issues, brought it home got used to Windows 8 shut it off while I watched some TV. Came back to it about three hours later and after I signed in, all I got was a Black, blank screen. Did some research on my desktop and apparently this happens quite a bit in Windows 8.
Excerpt: It came on time and works great. It was fairly easy to upgrade to windows 8.1. My applications (e.g. Office, etc) were easy to install. I wish is was a little lighter but it does have the DVD player. Touch screen feature is nice for some apps.
Summary: This is really a great computer. I have had it for about four months now and it is really great. The keys don't stick, the touchscreen works very well and it has a very long battery life (all things considered). For the price I paid, I feel like I committed highway robbery. The computer has fantastic components and doesn't feel cheap like some laptops on the market in the same price range.