This computer is riddled with problems. First the keyboard ...
Ron L, Amazon
18 December 2014
Summary: This computer is riddled with problems. First the keyboard is non functional. Specifically, it randomly jumps back several words and begins typing in the middle of the wrong word. Secondly, the right click does not work. Third the sound card is defective.
Buyer Beware...Actual usable hard drive space on this product is "extremely" less than advertised.
V. Godfrey, Amazon
8 November 2014
Summary: I rarely give a bad review to a product. However I think that potential buyers need to be aware of how Asus has messed with the configuration of the two hard drives on this laptop. First, they partitioned the two drives into drives C, D, E, and F.
Summary: Now that I"ve used it for 6 months I'm very disappointed. The machine OR OS has issues. YOu call support, they are super nice people for sure but everytime you call they do that same thing. Reset your drive back to factory config so you can start over installing everything.
Horrible Customer service. Pray you don't have problems.
Melanie M., Amazon
26 September 2014
Summary: ASUS has the single worst customer service and warranty program I have ever had to deal with. If you do buy their product, you'd better pray that you don't have any problems with it, because you won't get any help from ASUS. In the year that I had one of their laptops, mine broke down 5 times.
Summary: We do own 2 years old Asus gaming laptop (G53SW). We were atracted by very competitive price on Amazon and excellent quality components. Problem started after 1 year of use (manufacturer declined any involvement), DC jack plug is soldered directly to the motherboard and is faulty in design.
Buyer Beware of Asus!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
13 April 2014
Summary: I have no idea what reputation the previous reviewer was taking about with regards to Asus. The truth about Asus is stated on the BBB Report posted on their website. Asus is bad news and has a RED ALERT on the BBB Site. I have had a bad experience with Asus.
Summary: They come with 32Gb patriot memory. I spend weeks to conclusion have problem with one of 8 GB and computer king don't want replace new one. Trying with patriot rma. Windows 8 froze with this bad upgrade
Summary: Simply a terrible computer. Having bought one I encountered several driver errors which would occur every 3-4 hours resulting in a Blue Screen of Death. I send it back for a replacement model thinking it may have just been that particular one. The replacement model turns out to he even worse.