Summary: I have had this laptop for two years now. I bought it as a desktop replacement which I could also carry around locally. The reason I bought this laptop was because it seemed sturdy, and it is, the screen was HD and sharp, keyboard was backlit, came with an intel i7,12 GB of memory and a decent HD. Nice specs. It came with a asus laptop backpack, which you will need, cause this thing is a beast. Its heavy ! Ugly bag, but a bag is required.
Summary: Lets see, I ordered this for Christmas, this being my first laptop of this kind I had stars in my eyes, but it would soon probably be my last ASUS purchase. Within a few months of using it, mostly for old PC games the screen died, just refused to respond to any sort of input. Sent it back,got it back a few months later, next time the AC adapter snapped off, again sent it back.
laptop not as advertised on ebay, not a functioning laptop as shipped.
11 June 2013
Summary: The laptop came with no drivers loaded, not a functioning laptop, I then had to put $200.00 into tech support to get up and running. At that point too much invested to return. up side, now a fast laptop, just spent too much.
Summary: As this series of laptop ages, it is coming to light that the DC jack (where the power cord enters the computer) has a serious design flaw. The DC jack pin (the part of the jack that transfers power from the power cord to the computer) is much too thin and often breaks off within a year. This results in a computer that cannot be charged. To make matters worse, apparently Asus has received so many repair requests for this part that it is on indefinite backorder.
Summary: This laptop is a great desktop replacement. I haven't found many games I can't play with the graphics maxed out. All of them play on at least High. It's a lot bigger than I thought it was, but I love the fans on the back. They keep it from overheating (as long as they are unblocked..) I had an issue with the power pin breaking off, but had a warranty and got it fixed. I also love the 2 HDD bays. I plan on putting an SSD in it eventually.
10 months later, it's still not working. What does ASUS say? Send it back, we'll try to fix it again.
13 January 2013
Summary: I work on a ship, don't have access to regular mail. I got this before heading out to sea, and it broke 2 weeks later. ASUS suggested re-installing windows, which did nothing. Sent it in upon my return, and does ASUS fix it? Oh, they fixed one problem, only to have another the same day. What's their solution? RE-INSTALL WINDOWS, of course! I bit the bullet and did that...nothing happened, the problem was not fixed. I called them back, and what's their solution?
Summary: I just wasted two days trying to extend my warranty to find out I couldn't. There are places on the website that say I can extend the warranty within a year of purchase, and others that say within 90 days. I called the support hotline, went to "Product Support" to "Notebook" and the guy on the line told me to call the eStore. I called the eStore and they told me to call the support hotline. Called support again and another guy told me to call the eStore.
Summary: I purchased this refurbished from Amazon and couldn't help but wonder who would want to give up such a nice laptop. It's got beautiful lines, with that stealth fighter look. And it positively screams when it does work. But it suffers from a video driver issue. I've tried the latest driver via nVidia and through Asus. I tried reverting to the original driver. The only way it will play a YouTube video is though Chrome, which I hate.