Summary: Normally I love ASUS, in fact, my last 4 computer purchases were ASUS, however their support with this product was horrible! Not only did the computer die soon after purchase, but ASUS customer service kept giving me a runaround, and sending me to talk to someone else. Whenever anyone tried to help me, either the rep couldn't understand me properly, or vice versa due to language barriers. This has clouded my appreciation of ASUS, and I refuse to buy another ASUS product.
Summary: I chose this laptop to be able to handle the processing of a business software I use and family gaming. I had heard good things about ASUS and was excited when I saw a good deal right before Christmas. Within 1 month, the mousepad on the laptop was jumping the mouse all over the screen like it had a short and the keyboard was sticking several letters.
Summary: As far as computing power goes, this is a great product. But I've had serious problems that started less than 7 months into owning it. Problems are 100% in one category. Power. As in the actual power going into the computer. One day, I woke up and turned on my computer. Only it didn't turn on. No power. Bought a new power supply thinking that was the problem. It was not. In the end, it turned out the socket you plug the power into was messed up. So got it fixed.
Summary: Purchased this laptop for my son and he has had nothing but problems. The computer had to be sent back to the manufacter during the summer. It was not repairable so they sent a new computer after a few months. Now he has it at college, and it doesn't work again. He now has no computer for school. I would like to return it and get a different computer if possible.
Summary: 7 months ago I bought this computer, the screen has stopped working and the warranty for ASUS tells me that the overall warranty does not cover countries of Latin America, in conclusion, I lost $ 1000 buying this product .. I would not recommend this brand.
Summary: When I ordered this laptop it was the best Asus I could afford with the features I wanted (Backlit Keyboard). When I received it I was not happy with the size or weight.(Computer or power supply) Well then the disappointments continued, every single promblem that this model has I had...the backlit keyboard stop working after an update, then it would freeze up after hibernation or sleep mode.
Summary: Performance.- This laptop is super fast, the second generation intel core i7 is very powerful for every kind of pressure you put on it. The turbo boost helps in processing intensive tasks and the hyper threading allows you to operate virtually in 8 threads! I run every task almost in real time. I think very very rarely a person would need more speed than this.
Summary: Buy this laptop to replace my desktop and save space, but the notebook did not turn on, the service of amazon for solving the case was simply fantastic, I recommend buying another laptop since that several people had the same problem.
Summary: I was really excited to get this laptop, I am in the Technology field and work with it all day every day. It is heavy but I knew that going into it. It is a processing beast. Great Screen , many power options. The one thing that has been bugging me is the sensor in the lid that lets the laptop know the ids closed I should go to sleep. Going to sleep isn't a problem, Opening the lid and hitting the power button is.