Summary: I purchased this direct from Dell and the LCD went out. Dell has no replacement parts (other than motherboards) and they refuse to obtain parts to repair it. An external monitor doesn't work because with the LCD gone, it won't boot up, it just sits there beeping 8 times.
Summary: After purchasing this laptop it has performed very well and been able to handle any game that I threw at it. However, after owning this latop for 13 months, one month out of warranty the motherboard goes up in smoke "literally".
Screen Broke After 7 months. Now its been a month and Dell still hasnt repaired.
12 September 2013
Summary: The screen went out August 10th. Sent back to Dell and they received it August 13th. Well here it is a month later and they still have it. AND every time I call them (India) to see where it is and whats going on they tell me they have to escalate the case.
Summary: Received box, was re-taped, and damaged, opened Newegg’s box and Alienware’s box seal was opened. Opened the box, laptop was missing, but all the accessories were still there. Called Newegg at 7:59 Central time and their support was closed.
Excerpt: DELL Alienware A18-7570 i7-4900MQ/16GB/750GB/512GB/GTX780M DUAL был приобретен 4 октября 2013г. И уже 23 ноября во время игры в DOOM 3 накрылась медным тазом его "крутая" видеосистема - либо экран, либо видеокарта, либо и то и другое вместе.