Summary: My work bought me this, then few years later, I took the plunge to buy this, after selling my Macbook Pro 17. Well, this is the cheaper one, because I bought it on my own. The work laptop was maxed out and costed around $6k. Yes, Win 8 makes no sense. Yes, you need to adjust a lot, and will be frustrated. And yes, you want to get Win 7. BUT! For 2 years I had my old Alienware m18x, I was very pleased. I mean, it's worth the money.
Fantastic Laptop (Well, laptop in the technical sense)
Daniel Simpson, Amazon
27 February 2014
Summary: This is probably the most impressive laptop I have ever had the pleasure of owning. Well, actually it IS the most impressive computer I have ever owned. They call it a laptop, it functions like one, it has a built in screen, but it is about as mobile as carrying six bricks along with you. The laptop itself weighs a whopping 12 pounds and change, the power adapter weighs almost another three, and yes, you must have it with you.
Summary: After purchasing this laptop it has performed very well and been able to handle any game that I threw at it. However, after owning this latop for 13 months, one month out of warranty the motherboard goes up in smoke "literally". Attempting to contact and discuss the issue with Dell and their customer service has been difficult enough but after finally getting ahold of a Alienware tech his advice was "I guess you could sell if for parts...
Summary: While it is a heavy weight - 17lbs - it has an exceptional battery life. I accidentally left the thing on without being plugged in for a couple of hours. It barely registered on the battery meter. The changable lighting is pretty neat also. The disc player is a bit on the slow side and I absolutely hate Windows 8. That said, it is still a user-friendly system.
Summary: The first one I had delivered came with broken keys and no power source so I don't even know if it worked or not. Amazon's return policy worked smoothly but this "new" laptop gets a lot more glitches than any of my other laptops did. Especially driver errors. I'm not sure if it's software related or the laptop but since the first one arrived in the condition that it did, I'm very wary and also wonder if it wasn't reconditioned or something.
Screen Broke After 7 months. Now its been a month and Dell still hasnt repaired.
12 September 2013
Summary: The screen went out August 10th. Sent back to Dell and they received it August 13th. Well here it is a month later and they still have it. AND every time I call them (India) to see where it is and whats going on they tell me they have to escalate the case. When I ask them what that means they dont answer me. After 5 times calling, last week they finally told me that the screen needed to be replaced and part was finally in stock.
Summary: I have loved this day from the very first day that i got it. I always play games on this laptop and it runs at maximum power non stop. It is the best laptop i have ever owned. I also use skype on it everyday and it never runs out of steam, or ceases to amaze me. I highly recommend this laptop if you are big into gaming.