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Alienware-m17x-459470.34106457
8.4 out of 10

Alienware M17x

Best Price at Amazon

Reviews and Problems with Alienware M17x

Showing 1-10 of 11
Overall 2
2.0

Dont buy!

Sulfurize, Amazon
7 September 2013
  • Summary: I bought mine two years ago and from the beginning only gave me problems. I spend money on new hard drives, new charger, and now the Bluray just stopped working. Reinstalled windows recently and I see the blue screen of death at least once per day. The drivers CD that come with it is useless and if used makes using the notebook impractical.
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Overall 2
2.0

I would give it a -5 star rating if I could

dalibocai, Amazon
29 July 2013
  • Summary: It couldn't start at the second use. I rebooted it several times and then did a recovery. Nothing helped. Returned it and would never buy Alienware again.
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Overall 2
2.0

Dell is sucks and customer service is sucks too

Marmutertawa, Amazon
25 June 2013
  • Summary: this laptop might be powerful and the best laptop but at what cost? I bought this laptop for my graduation presents. i bought it through alienware.com (official website) because i want to customize my laptop to be a bit more powerful. i ended spend $1800s for my laptop. it's okay i think, i planning to use this laptop for the next 3 or 4 years. i make the purchase on june 04, 2013. the estimated production is june 17, estimated delivery is june 24.
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Overall 2
2.0

complete crap

grkpektis, Amazon
27 May 2013
  • Summary: This is the worst laptop I have ever owned in my entire life, the DVD drive doesn't work at all the battery got ruined when I put it to sleep the first time for some reason after a week the battery only lasted for less than 2 hours, it crashes and over heats all the time, some programs don't even work right even though they worked fine on my last laptop and HDDs keep reloading when I transfer files.
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Overall 2
2.0

Alienware is JUNK

Lance W Turner, Amazon
7 May 2012
  • Summary: I've had the Alienware M17x for almost three years. I'm trying to get a few more months of use out of it before I take a hammer to it and then set it on fire. I'm not very tech savvy and I'm not a gamer but I spend a lot of time online. I wanted the fastest laptop available for that simple task so I ordered the Cadillac version of the M17x which set me back nearly $4,000. For that much money, the thing should perform flawlessly even if you drop it off a cliff.
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Overall 2
2.0

Do not purchase the M17x (or any other alienware pc)

Brady R Faist, Amazon
28 November 2011
  • Summary: First of all, let me say in plain english, Do Not Buy an M17x or any other Alienware PC. I remember that once upon a time, dell was a great company. They built quality consoles, they had the warranty that set the industry standard, they cared about their customer support. It is clear to me that these things no longer matter to Dell. A big name and customer loyalty brings us back time after time.
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Overall 2
2.0

Won't work, Mfg. unresponsive

Dave G. Roberts, Amazon
22 February 2011
  • Summary: I sent a version of the following to Dell by snail mail and received no response. I purchased an Alienware M17X (service tag 2QDV4K1) on July 21 2009 with a 3 year Limited Warranty and Support 2 year extended. I bought it as a "Gaming Laptop" where I paid a premium price ($2,517) for the gaming aspect. I think I purchased it during the transition phase while Dell was assuming control over Alienware.
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Overall 2
2.0

Junk, Junk, Junk, These other people with 4-5 stars aren't in touch with reality yet!

Andrew, Amazon
20 February 2011
  • Summary: Overpriced and fun until you have any problem, and you will, hopefully sooner than later. That way you can find out for yourself how much DELL stands behind that huge pricetag! My third trade in I settled for an Aurora downgrade because my warranty was almost up. Nothing but hassels most expensive mistake (no 2nd) EVER!!! I'm an adult gamer that learned the hard way. Still don't believe me?
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Overall 2
2.0

Faulty hardware.

Brian, Amazon
12 December 2010
  • Summary: First let me say I did not buy this laptop from Amazon. I bought it directly from Alienware and I'm writing this review to warn about possible problems with it. I bought my m17x on July 24, for the first two months it was fine until one day it just wouldn't load for some reason, the screen was just black. I had to call them up (since it's under warranty) and they sent a Dell technician out (he was professional and nothing negative about him).
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Overall 2
2.0

Terrible laptop

Amazon Customer, Amazon
23 August 2010
  • Summary: I purchased this laptop a year and three months ago. Both the video card and the motherboard failed one month after the waranty expired. I sent it in to Dell and for about $600 they replaced the failed components. Just over 30 days after this, the video card failed again. Interestingly, this was just after the 30 day waranty on their maintenance expired! Further, Dell no longer supports the computer and referred me to Z-Tronics to have the video card replaced.
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