Summary: I bought this laptop for my wife two years ago. The warranty expired after a year. The laptop suddenly stopped booting and analysis indicated either a motherboard or CPU failure. When we called for support we were told that there are NO PARTS OR SERVICE AVAILABLE for "off warranty" computers.
Summary: I purchased my MX15 directly from Dell about 3 years ago. I also purchased a hardware support plan. The laptop has always performed well, to a point. After the first 90 days or so, the machine would occasionally freeze up, or the monitor would go dark.
Summary: I bought this computer about a year ago. I've had several problems with it. The keys on the computer have started to break off of the computer. I am not rough with my electronics. I take very good care of them. This cheaply made keyboard looks pretty with LED lights but is not very sturdy.
Summary: BEWARE! As others say, this is a rip off, this machine is 4 years out of date and a much better version can be had for less direct from Dell/Alienware. Amazon should not be allowing this kind of thing.
Summary: Feel Sorry for anyone who has been taken in by this, I Know computing, if You are willing to spend this type of money on a gaming Laptop, do Yourself a favor and get a custom build, for Example, around the same money You can get 1.
Summary: When I checked out the details I couldn't belive it. This laptop doesn't even worth £500 at max. For the price asked you can but the following alienware: Mx17 Intel i7-3720QM 3.6 16GB RAM 500GB + 32SD GTX 660M 2GB GDDR5 and other addons such as killer Wireless card.