Summary: This computer is rock solid for the price. I've had it for almost a year and am still very happy with it. Soon after I got the computer I backed up the original software and installed a clean version of windows, so I can't comment on most of the software it came with. The Dolby Advanced Audio software works well to boost the audio and allows you to customize the sound, this is the only software that I re-installed that was originally on the computer.
Summary: I recommend this laptop. It's super fast and for less than $500 you can not find a better deal. Touch screen is nice and responsive and core i5 CPU is a plus. Back light keypad makes it easy to work in low light places . I am happy with this laptop and have never had any problems with it.
Good unit, as described, great communication from the seller
21 March 2014
Summary: This was my first foray into buying a refurbished ANYTHING, and was done with some apprehension. The product, sold by an Amazon affiliated seller and not Amazon directly, was extremely responsive to a special request for shipping, and the unit (one week after delivery, admittedly, so the long term prognosis isn't finalized) seems to work perfectly, exactly as described in the selling points on Amazon. Dollar-for-dollar, this is a great unit.
Summary: I really love my new laptop. I was apprehensive about getting something with touch screen feature but I get the hang of it so quickly.This is my very first Acer laptop (been an HP user) but really glad I bought this one. Thank you much.